Authorization Coordinator

3 weeks ago

Wallingford, United States Midstate Radiology Associates Full time

**Join Midstate Radiology Associates (MRA) as a Full Time, Authorization Coordinator at our Access Center in Wallingford.**

**Position Schedule**:Mon - Fri, 8:30 AM - 5:00 PM.**

**Compensation: MRA offers competitive starting compensation based on qualifications and experience. Starting pay for this position is between $18.00/hr and $22.38/hr.**

**Position Summary**:
Responsible for obtaining authorizations of all orders in their work queue and making outbound scheduling calls to patients for doctors/offices they are responsible for.
- Responsibility for working any order that drops into the authorization coordinator work queue.
- Manages daily orders that are placed by referring physician/ordering groups through work queue and order depots.
- Schedules daily orders with patients and follow up with patients that have been previously left messages to schedule.
- Check eligibility of patient’s insurance and initiate and obtain authorizations.
- Check status of pending authorizations.
- Follow up on denied cases with physician offices and pursue reconsiderations/appeals/relay option of peer to peers.
- Responsibility for working any order that drops into the authorization coordinator work queue.
- You will be responsible for assisting with inbound calls when it is operationally necessary.
- Could be asked to place written/non epic orders into system.
- May be asked to enter demographic and insurance information into system.

**Position Requirements**:

- High School Diploma or equivalent
- Experience working in a call center preferred.
- Experience providing customer service in a healthcare setting preferred.
- Experience/proficiency working with Electronic Health Records (EPIC experience preferred).
- Must have a friendly and caring attitude with empathy for each patient.
- Excellent interpersonal, analytical, communication, and problem-solving skills.
- Must be willing to take on new tasks when operational needs arise.
- Must be committed to maintaining strict confidentiality in compliance with HIPAA.

**Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply**:

- Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws._

Mon-Fri, 8:30 AM - 5:00 PM

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