Community Programs Specialist

1 week ago

Pittston, United States Geisinger Full time

**Job Summary**: Territory: Northeastern Pennsylvania - Luzerne county and surrounding communities. This role is responsible for building relationships in the community and presenting at in person events throughout the assigned territory.

**Job Duties**:
Plans and executes informational meetings, social activities and community outreach programs. Promotes the Geisinger brand and legacy in the community in order to foster brand trust and social engagement. Supports physician panel growth, activity calendar development and open house events at various sites. Establishes and maintains strong relationships with community partners and clinicians for the benefit of Geisinger programs and clinical enterprise services. Performs hands-on outreach activities or placed in a host clinic site to take on similar duties, specific to patient services. Meets with both current and prospective patients and members in group settings to educate and inform about Geisinger.
- Engages and provides education about Geisinger programs for various audiences.
- Works with department leadership on strategy development for information meetings, meeting implementation and execution.
- Establishes and manages meeting facilities based on strategic plans.
- Provides patient check in coverage as needed.
- Coordinates the development and implementation of outreach strategies and plans in support of meeting initiatives, including working with management on the development and approval of product presentations as well as collateral and marketing support materials such as press releases, brochures, posters, fliers, and newsletters.
- Understands and follows all Federal (CMS) and State regulations around marketing, sales and enrollment as it applies to line of business being promoted.
- Studies, tests and certifies on all required and mandated training.
- Tracks participant activity at meetings and regularly reports results to management.
- Tracks and monitors individual meeting and activity budgets, including submission of receipts and other outreach activity expenditures to team leadership as required.
- Promotes Geisinger by identifying and targeting groups of prospective members and posting and distributing information to potential members informing them of upcoming informational meetings, by gaining insights and expertise on services offered.
- Represents Geisinger at health fairs, conferences, workshops, speaking engagements, community events and other public activities as appropriate to promote programming and services.
- Develops and cultivates relationships to support objectives including, but not limited to, establishing new referral relationships and maintaining strong existing relationships and partnerships with various community agencies.
- Develops leads within the community for follow-up with Geisinger staff.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

**Position Details**:
**Travel required within territory (Northeastern Pennsylvania) approximately 70% of time**

**Education**: High School Diploma or Equivalent (GED)
- (required)

**Experience**: Minimum of 2 years-Related work experience (required), Minimum of 1 year-Health Insurance/Managed Care (preferred)

**Certification(s) and License(s)**:
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

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