Branch Manager

2 weeks ago

Baltimore, United States PNC Financial Services Group Full time

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Branch Manager within PNC's Retail Branch organization, you will be based in Baltimore, MD at the Liberty Road branch.

**Job Description**:
Manages priorities through planning and execution to drive all aspects of branch performance. Drives revenue and customer loyalty through consultative interactions with clients, and solutions that help them achieve financial well being. Creates a differentiated customer experience, making banking easy in an omni channel environment. Leads and influences the agenda of a broad range of eco-system partners. Accountable for risk management and compliance in a complex business environment. Builds a high performing team through the attraction, on-boarding, coaching and development of branch team members.
Leads, plans and executes a branded sales process to achieve sales targets and customer loyalty. Grows branch revenue through the acquisition and share-of-wallet growth of consumer and business households and by effectively leading eco-system partnerships. Drives business banking results primarily through business development and community involvement activities. Coaches to consultative selling to drive results and enable customer financial well-being. Has foundational understanding of balance sheet and income statement.
Leads, coaches and ensures the delivery of a differentiated client experience. Coaches team to confidently engage with customers in technology enabled interactions, providing solutions and advice oriented consultation that improves client financial well-being. Leads effective problem resolution, making banking easy for customers. Connects all of PNC, delivering a seamless customer experience in an omni channel environment.
Drives the employee experience. Responsible for acquiring and retaining talent through effective onboarding, coaching and development. Makes talent development a priority for all branch team members. Ensures employees achieve performance and activity expectations through effective and ongoing performance management. Models PNC values by cultivating and supporting an inclusive workplace.
Manages operational, human capital, reputational and business risk. Exercises leadership, authority and sound decision making to mitigate sales practice risk. Ensures compliance with regulatory guidelines and adherence to established policies and procedures.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:
Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
Live the Values - Role models our values with transparency and courage.
Enable Change - Takes action to drive change and innovation that will transform our business.
Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

To learn more about this and other opportunities on our team. Watch this video.

Competencies

Branch Banking Services - Knowledge of the responsibilities, issues, regulations, business practices, and operations of retail banking branches; ability to provide qualified services to customers.

Delegation - Ability to empower and motivate associates to take over tasks and responsibilities to accomplish results for which the manager maintains ultimate accountability.

Digital Awareness - Shares, shows and supports clients on a variety of technological digital and online tools and resources allowing them to explore solutions to achieve their financial goals and financial well-being through the PNC conversation.

Managing Multiple Priorities - Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

Sales Management - Develops sales strategies that incorporate client segments, market opportunities, competitive forces and sales force effectiveness. Identifies priorities and ensures sales team

  • Branch Manager

    3 weeks ago

    Baltimore, United States PNC Bank Corp. Full time

    Manages priorities through planning and execution to drive all aspects of branch performance. Drives revenue and customer loyalty through consultative interactions with clients, and solutions that help them achieve financial well being. Creates a dif Branch Manager, Manager, Customer Experience, Business, Sales, Client Relations, Business Services

  • Branch Manager

    5 days ago

    Baltimore, United States Clean Harbors Full time

    Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner. Direct and optimize overall operations in the assigned geographic area. Ensure the communicatio Branch Manager, Manager, Operations, Monitoring, District Manager, Business Services, Compliance

  • Senior Branch Manager: Highlandtown Branch, Baltimore MD

    5 days ago

    Baltimore, United States M&T Bank Full time

    Manages all activities of a branch. Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations, servicing, and sales. Has personal production responsibili Branch Manager, Manager, Banking Specialist, Business Development, Business Partner, Senior, Business...

  • Branch Assistant Manager

    3 weeks ago

    Baltimore, United States PNC Financial Services Group Full time

    **Branch Assistant Manager (MLO) - Baltimore, MD** location Baltimore, Maryland, United States of America category Branch Banking Full time Job ID: R083709 Posted: Dec 13th 2021 * Supports all aspects of branch, including individual and team, performance. Builds a high performing team through the attraction, on-boarding, coaching and development of branch...

  • Licensed Insurance Branch Manager

    4 weeks ago

    North Baltimore, United States Hitchings Insurance Agency Inc Full time

    Job DescriptionJob DescriptionAre you looking to make a difference in peoples lives?At Hitchings Insurance Agency, we prioritize people over policies. Our culture is built on continual collaboration, making insurance easy and enjoyable for our clients. We foster an uplifting and supportive team environment that values transparency, focus, direct...

  • Licensed Insurance Branch Manager

    3 weeks ago

    North Baltimore, United States Hitchings Insurance Agency Inc Full time

    Are you looking to make a difference in peoples lives?At Hitchings Insurance Agency, we prioritize people over policies. Our culture is built on continual collaboration, making insurance easy and enjoyable for our clients. We foster an uplifting and supportive team environment that values transparency, focus, direct communication, and flexibility. With a...

  • Service Manager

    2 weeks ago

    Baltimore, United States Manitowoc Co. Full time

    Create technical content and illustrations of operator's manual for new product with GRIPS and ISO draw according to defined requirements. Create technical illustrations of parts manual. Work with subject expert to understand and write descriptive and step-by-step procedures. Work with Operation Team to create weekly SN crane publishing plan. Update parts...

  • Financial Center Manager II

    5 days ago

    Baltimore, United States Fulton Financial Full time

    This is a full-time career opportunity (approximately 40 hours per week) based out of our Yard 56 financial center in Baltimore, MD. Must be available to be scheduled around branch operation hours (no Sundays). The primary responsibility of this posi Manager, Financial, Customer Experience, Operations, Business, Compliance

  • U.S. Probation Officer

    4 weeks ago

    Baltimore, United States Judicial Branch Full time

    Summary By statute, probation officers serve in a judiciary law enforcement position and assist in the administration of justice. They promote community safety, gather information, supervise defendants/persons under supervision during traditional and non-traditional hours, interact with...

  • Probation Officer

    3 weeks ago

    Baltimore, Maryland, United States Judicial Branch Full time

    SummaryBy statute, probation officers serve in a judiciary law enforcement position and assist in the administration of justice. They promote community safety, gather information, supervise defendants/persons under supervision during traditional and non-traditional hours, interact with other agencies, conduct investigations, prepare reports, and present...

  • Assistant Chief, Neighborhood Library Services

    11 hours ago

    Baltimore, United States Enoch Pratt Free Library Full time

    The Pratt Library is searching for an Assistant Chief for the Neighborhood Library Services division. The Assistant Chief receives managerial direction from the Chief of Neighborhood Library Services and serves in the capacity of Department Chief when assigned or when the Chief is not available. The employee in this class works a conventional work week that...

  • District Manager

    4 weeks ago

    Baltimore, United States Bemana, LLC Full time

    Job DescriptionJob DescriptionBemana is searching for a District Manager to join a company that is one of the largest integrated equipment companies in the nation that provides the higher standard in equipment sales, rental, parts, and service. With locations across the United States, this client prides themselves on being an equipment company, run by...

  • Account Manager

    3 weeks ago

    Baltimore, United States LandCare Full time

    THE POSITIONLandCare is looking for an Account Manager to join our team. This position is a high impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful relationships with each of our clients. This person will manage existing client relationships, new customer development, and new...

  • Ecommerce IT Network Coordinator

    2 days ago

    Baltimore, United States Forest Snavely Products Inc Full time

    Description Snavely Forest Products is 100% Employee-Owned and offers an outstanding suite of employee benefits. Our operations have grown to be a recognized leader in the wholesale lumber and building products industry, has been delivering superior material, exceptional service, and market expertise to customers for 120 years. At Snavely, you will receive...

  • Account Manager

    2 weeks ago

    Baltimore, United States LandCare Full time

    THE POSITION LandCare is looking for an Account Manager to join our team. This position is a high impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful relationships with each of our clients. This person will manage existing client relationships, new customer development, and new...

  • Account Manager

    4 weeks ago

    Baltimore, United States LandCare LLC Full time

    THE POSITIONLandCare is looking for an Account Manager to join our team. This position is a high impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful relationships with each of our clients. This person will manage existing client relationships, new customer development, and new...

  • Account Manager

    10 hours ago

    Baltimore, United States LandCare Full time

    THE POSITION LandCare is looking for an Account Manager to join our team. This position is a high impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful relationships with each of our clients. This person will manage existing client relationships, new customer development, and new...

  • Account Manager

    2 weeks ago

    Baltimore, United States LandCare Full time

    THE POSITION Are you the right candidate for this opportunity Make sure to read the full description below.LandCare is looking for an Account Manager to join our team. This position is a high impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful relationships with each of our clients....

  • Part-Time Teller

    7 days ago

    Baltimore, United States M&T Bank Full time

    Overview: Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner. Primary Responsibilities: Adhere to the established customer service standards and provide a differentiated...

  • Account Manager

    4 weeks ago

    Baltimore, United States LandCare Full time

    Job DescriptionJob DescriptionTHE POSITIONLandCare is looking for an Account Manager to join our team. This position is a high impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful relationships with each of our clients. This person will manage existing client relationships, new...