Automotive Service Manager
3 weeks ago
**_Join Our Team as a Service Manager_**
**_ Are you a natural leader with a passion for the automotive industry? Do you excel at managing teams, delivering exceptional customer service, and ensuring smooth operations in a fast-paced environment? If so, we want you to become our Service Manager at Cain And Sons' Automotive LLC _**
**_ As the Service Manager, you will play a vital role in overseeing the day-to-day operations of our service department. You will lead a team of skilled technicians, ensuring they deliver top-notch service while maintaining high levels of efficiency and productivity._**
**_ What We're Looking For:_**
- **_ Proven leadership experience in the automotive industry_**:
- **_ Strong knowledge of automotive systems and repair processes_**:
- **_ Excellent communication and interpersonal skills_**:
- **_ Ability to motivate and inspire team members to achieve their best_**:
- **_ Experience in customer service and resolving customer issues effectively_**:
- **_ Strong organizational and multitasking abilities_**:
- **_ Proficiency in using automotive service software and tools_**
**_ Responsibilities:_**
- **_ Supervise and mentor service department staff, including technicians and service advisors_**:
- **_ Manage daily operations, including scheduling, workflow, and resource allocation_**:
- **_ Ensure high-quality service and timely completion of repairs_**:
- **_ Oversee inventory management and ordering of parts and supplies_**:
- **_ Handle customer inquiries, complaints, and feedback with professionalism and empathy_**:
- **_ Collaborate with other departments to optimize overall business performance_**:
- **_ Implement and enforce company policies and procedures to maintain safety and compliance standards_**
**_ What We Offer:_**
- **_ Competitive salary and benefits package_**:
- **_ Opportunities for career growth and advancement_**:
- **_ Supportive and collaborative work environment_**:
- **_ Ongoing training and professional development opportunities_**:
- **_ Air Conditioned Shop_
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