Experienced Service Manager Crain Automotive Central Arkansas

3 weeks ago


Little Rock, United States Crain Automotive Holdings, LLC Full time

We are seeking an Experienced Service Manager to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

Handle customer inquiries and complaints

Provide information about the products and services

Troubleshoot and resolve product issues and concerns

Document and update customer records based on interactions

Develop and maintain a knowledge base of the evolving products and services

Oversees Service Department

Qualifications:

2-5 Years previous service manager experience required

Previous experience in customer service, sales, or other related fields

Ability to build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanor

Excellent written and verbal communication skills

Benefits:

Industry leading 401K plan with percentage match

Low cost, excellent health, dental and vision insurance

Promote from within, we have several dealerships statewide

SKILLS:

Technical, Build Rapport, Communication skills, Customer service, Multi-Tasking, Service Advisor, Troubleshooting, Detail oriented, Auto service & repair knowledge

BENEFITS:

Medical, Dental & Vision Insurance, 401K, Life Insurance

The Crain Automotive Team is Arkansas' largest family owned and operated dealer group. We provide Arkansas with the best shopping experience for new & used vehicles and provide certified auto repair, service and maintenance for all makes and models, as well as, collision centers for body repairs. We have locations across Northwestern and Central Arkansas and are constantly growing. We do this by hiring the best and offering the most competitive pay plans, full benefits, 401K and life insurance. So if you are passionate about providing great customer service and this sounds like the place for you, we would love to hear from you.

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