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Hotel Front Desk Host

4 months ago

Tysons, United States Archer Tysons Full time

Do you love helping people and making them feel welcome? If you have the desire to be a great host, helping to give our guests moments that they will remember, you may be just the person we are looking for. The brand new, beautiful boutique hotel Archer Tysons is looking for individuals who are outgoing, customer service focused, and have a positive outlook to join our front office team as part-time or full-time Guest Service Agents. Our staff's motto is Customer Service First. We offer great benefits and an atmosphere that cannot be touched. Bring your smiles and join the family.

Guest Service Agent Job Requirements:

- Looking for a friendly and dynamic individual that loves working with people.
- Must be a TEAM player and have a positive attitude.
- Consistently attentive, courteous and efficient in dealings with guests, managers and employees.
- Handle check-ins, check-outs and reservations in a friendly efficient and courteous manner.
- Someone who is detailed oriented and can follow through and complete work in a timely manner.
- Excellent communication skills required.
- 100% reliable and dependable.
- Must have a valid-driver’s license and a healthy driving record as of 2014.
- Minimum of 5 years driving experience.

Guest Service Agent Experience/Education:

- Previous hotel experience strongly preferred, but not required
- High school degree or equivalent required

Guest Service Agent Hours of position:
This job offers part-time and full-time evening positions and requires OPEN AVAILABILITY which includes working weekends and holidays.

Our benefits include: Medical, Dental, Vision, generous PTO plan, 401(k) with employer match, Employee Assistance Program, Travel Assist Program, Basic Life Insurance at no cost to the employee, additional Supplemental Term Life Insurance available at a mínimal cost to the employee, Long and Short Term Disability benefits at no cost to the employee, employee discounts, and much more for full-time positions.

We are an equal opportunity employer and have a lot to offer individuals interested in joining our team.

Tysons has evolved from an 1800s peach grove into a modern urban mecca — and soon, Archer will welcome guests with his industrial-elegant vibe, sense of sophistication and consummate hospitality. Just 9 miles northwest of Washington, D.C., and at the foot of the McLean Silver Line Metro Station, Archer's newest boutique hotel will be nestled in Scotts Run South. This emerging hub of commerce will soon add retail and restaurants and promises to be a walkable 24/7 destination.

With 178 guest rooms and suites, the classic hotel bar, AKB, and such polished venues as The Penthouse + Terrace, a rooftop event space — our new boutique hotel will pay homage to its Peach Grove past while treating guests to luxe accommodations, locally curated finds and sincere service — always.

Archer Tysons is part of LodgeWorks, a hotel management and Development Company based in Wichita, Kansas with 700+ employees nationwide. Our dynamic multi-brand strategy includes our own ARCHER Hotel and other great brands including Hyatt Place, HYATT house, Aloft, Hilton Garden Inn and Hampton. We are industry innovators with a rich history and a strong family culture. At LodgeWorks, hospitality is more than just the industry in which we work, it defines everything we do. Hospitality is the single most important element of our organization - the foundation upon which everything is built.

**Job Types**: Full-time, Part-time

Pay: From $18.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekends as needed

Work setting:

- In-person

**Education**:

- High school or equivalent (required)

**Experience**:

- Customer service: 2 years (required)

Work Location: In person