Job Title National Leaves Clinical Specialist

1 week ago

Boston, United States Stryker Corporation Full time

**Why join Stryker?**

Education and Special Training Required:

- 4-year degree or equivalent required.
- MAKO certification required.

Qualifications:

- Minimum 3 years of relevant work experience required. 4+ years’ work experience preferred.
- Strong knowledge of orthopedic surgery and robotic
- Excellent interpersonal skills and persuasive communication skills.
- Ability to train and empower others with responsibilities during deployment.
- Ability to handle routine travel, often on short notice, for months at time.
- Problem-solving skills and the ability to make informed decisions under pressure.

Job Summary:
As a National Leaves Clinical specialist, you will work directly with a JR/MPS team to support robotic and manual joint replacement procedures. You will be required to work within RepSuite for scan and schedule management in multiple territories across the country for employee leave of absence and when otherwise needed by the business. The NLCS will directly report to the Senior Manager, LEAP but indirectly work alongside local Mako Manager, JR Sales Manager, and GM. When not deployed the NLCS will assist and train with local JR team and execute all necessary clinical functions with that team. Field assignments can be a short as two week and as long as 3 months or more.

Essential Duties & Responsibilities:

- Develop and maintain expert-level knowledge of manual joint replacement instrumentation and implants.
- Serve as a clinical resource to healthcare professionals, offering insights, training, and support.
- Deliver comprehensive customer experience tailored to surgeons, nurses, and other clinical staff during the deployment.
- Ensure that healthcare teams are proficient in MAKO technology, understand clinical benefits and have access to program resources.
- Be a point of contact for clinical inquiries, troubleshooting, and technical support related to Mako and manual instrumentation and implants.
- Relationship Building:

- Build and maintain strong relationships with healthcare providers and hospital staff, internal team members and potential new customers.
- Understand customer needs and concerns and serve as their advocate within Stryker.
- Compliance and Quality Assurance:

- Ensure that all clinical practices related to Mako robotics + manual joint replacement procedures comply with regulatory requirements and internal quality standards.
- Assist in maintaining product integrity and safety.
- Detail Oriented Problem Solver
- $90,400.00 - $144,800.00** **salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

**About Stryker**:
**Our benefits**:

- 12 paid holidays annually
- Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.
- Financial benefits include Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.

For a more detailed overview of our benefits or time off, please follow this link to learn more: US Stryker employee benefits

**About Stryker**

**Know someone at Stryker?**

Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain various vaccinations as an essential function of their role.

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