Medical Assistant

3 weeks ago

Bakersfield, United States Psychiatric Wellness Center in Bakersfield, CA Full time

**Medical Assistant - Job Description**

**Summary**:
As a Medical Assistant you will be responsible for providing administrative support to ensure efficient operation of the office. You will support providers, patients, and coworkers through a variety of tasks related to patient care management, organization, and communication.

The target is to complete all activities accurately, with high quality and in a timely manner.

**Responsibilities**
- Obtain patient vitals for all patients scheduled for clinical services.
- Interview patients regarding medication allergies and smoking habits & document in EMR.
- Scan/Import medical records for handwritten provider notes (Daily)
- Arrange laboratory services as requested by providers/Nursing Dept. o Collect UAs (Get patient & provider signed consent, label cup with patient information) o Package for delivery (Order pick-up for same-day as collected) o Retrieve results (scan/upload to EMR & Notify Providers)
- Prepare and clean vitals room and medical equipment.
- Assist Nursing Dept. with medication injections.
- Organize and schedule appointments as needed.
- Cover Front Desk duties as needed (including Daily during lunch-hr & Answer phones when available).
- Other duties as assigned by Clinical Lead.

**Competencies**:

- To perform the job successfully, an individual should demonstrate the following competencies:

- Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance;
**Meets commitments.**
- Interpersonal Skills - Maintains confidentiality; Keeps emotions under control; Remains open and tries new things. Oral Communication - Speaks clearly; Listens and gets clarification; Responds well to questions
- Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information.
- Teamwork - Balances team and individual responsibilities; Exhibits objectively and openness to others’ views;
- Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests.
- Ethics - Treats people with respect; Works with integrity and ethically; Upholds organizations values.
- Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time.
- Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgement; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
- Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
- Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for actions; Follows through on commitments.
- Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
- Quantity - Meets productivity standards; Completes work in a timely manner; Strives to increase productivity and speed. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions.
- Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
- Attendance/Punctuality - Consistently at work and on time; Ensures work responsibilities are covered when absent.
- Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate people with an alternate plan.
- Initiative - Volunteers readily; Seeks increased responsibilities; Asks for and offers help when needed.

**Education and/or Experience**
- Medical Assistant Certificate and minimum of 6 months experience.
- Medical Assistant with Primary Care experience or Family Practice

Pay: $16.00 - $20.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday

Work setting:

- In-person

Application Question(s):

- How many years of experience do you have as a Medical Assistant?
- Do you have any experience with primary care or family practice? If yes, how many years?

License/Certification:

- Medical Assistant Certificate (preferred)

Work Location: In person

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