Copy of A/r Representative: Patient Collections

2 weeks ago


Sun City West, United States Palo Verde Hematology Oncology LTD Full time

Description:
Academic Urology and Urogynecology of Arizona is looking for a qualified Patient Collections Specialist to act as a patient advocate/representative and follow up with patients regarding outstanding payments. This employee will use a practice management system to track collections/payments and oversee patient financial responsibility.

The employee will also:

- Field both inbound and outbound calls
- Collect payments for assigned provider(s) or department(s)
- Use all technology available to produce clean claims
- Maintain current knowledge of regulatory billing requirements
- Make changes to demographic information as needed
- Meet or exceed productivity standards in the completion of daily assignments and accurate production
- Ensure proper HIPAA compliance at all times and maintain the security of protected patient financial information

**Requirements**:
This employee should also:

- Previous experience working in the healthcare setting and a minimum of 2+ years of prior healthcare collections experience
- Proficiency in Aging Reports
- Accounts Receivable (AR) experience preferred
- Medical collections experience
- Strong communication skills, both verbally and in writing
- Strong understanding of the explanation of benefits (EOBs)
- Have a basic understanding of medical terms (including Urology and Urogynecology)
- High School diploma or equivalent required



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