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Chino Hills, United States Consulting Co. Full time

Short Summary About Us: Our firm has been quickly recognized as one of the leading environmental assessment and consulting firms in California. We offer a wide array of environmental testing and services throughout California and are committed to providing responsive, efficient, accurate results to our clients. We provide clients with the proper solutions to their environmental issues. We conduct asbestos/lead assessments, as well as many other indoor air assessments

Qualifications Should Include: Professional working manner with 2-3 MINIMUM customer service experience
- Have prior experience in Asbestos, Lead, Mold, or Bacteria is a Plus.
- Have prior experience interpreting data and analyzing results.
- Have prior experience in multi-tasking in an office and managing multiple projects
- Must know how to use Windows 10, Microsoft Word/Excel, Outlook Mail, Google Docs and Internet
- Must be able to type 50 WPM (it will be verified)
- Excellent communication skills, both written and oral
- Must be Detailed oriented++ (Assessment must me taken)
- Must be a team player
- Must be a fast learner
- Must be able to prioritize assignments
- Must be able to work under pressure in a fast-paced environment
- Problem Solver
- Confident
- Must have a positive attitude.
- Self-starter
- Must have reliable transportation
- Ability to work efficiently while maintaining exceptional attention to details.
- Can work productively with mínimal supervision, such as scheduling assignments and corresponding to clients
- Must have excellent customer service and proper office etiquette
- Should be able to multi-task effectively
- Must be able to prioritize assignments
- Must be flexible to work overtime if needed
- Need to be reliable, must be available to work at least 1 Saturday per month

Duties Will Include

E-Mail clients accurate information pertaining to their assignment

Prepare reports for each assignment and send them to clients within a timely manner

Provide world class phone support to our customers

Contacting field staff to coordinate assignments

Make sure all lab samples are submitted properly and monitor the lab to make sure the results are sent back within the proper time frame.

Review and send analytical results to clients for each assignment

Assisting Project Managers with results, reports, and invoicing

Constantly respond to E-Mails from internal staff and client

E-Mails Utilize software such as Outlook daily.

Work within the company’s structured guidelines and policies.

**Job Types**: Full-time, Permanent

Pay: $41,600.00 - $62,400.00 per year

**Benefits**:

- 401(k) matching
- Dental insurance
- Health insurance
- Paid holidays
- Paid sick time
- Paid time off
- Vision insurance

Compensation package:

- Hourly pay
- Overtime pay

Experience level:

- 1 year

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime
- Weekends as needed

Application Question(s):

- Do you type 50 WPM?

**Experience**:

- Customer service: 2 years (required)

Work Location: In person