Sales/customer Service Representative

3 weeks ago

Schenectady, United States Endosoft LLC Full time

JOB SUMMARY:
JOB ACCOUNTABILITIES:

- Represent the company in a positive, professional manner in all dealings with Utech Products employees, customers, vendors, representatives, and services.
- Manage end-to-end RFP response process, including initial review, all documentation and submission.
- Address customer inquiries, concerns, and objections in a timely and professional manner.
- Build and maintain strong relationships with customers through regular communication, follow-up, and ongoing support.
- Keep records of customer interactions, transactions, comments, and complaints.
- Coordinate with relevant departments to ensure timely and accurate order fulfillment.
- Investigate and resolve customer complaints and issues promptly and accurately.
- Address customer inquiries, concerns, and objections in a timely and professional manner.
- Other work as assigned.

COMPETENCIES:

- Business Acumen.
- Customer/Client Focus; Demonstrated solid customer service skills.
- Results Driven.
- A logical and systematic approach to work.
- Good time management ability.
- Ability to work independently or as part of a team.
- Excellent communication skills, both oral and written.
- Adept at conducting research into project-related issues and products.
- Proficient in Microsoft Office Suite, Sage 100 (Mas90) experience a plus.
- You are a considerate and adaptable team member who can build positive relationships.
- You demonstrate maturity, strong organizational and planning skills.

SUPERVISORY RESPONSIBILITY:
This position has no supervisory responsibilities.

WORK ENVIRONMENT:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. In addition, when needed this job requires you to assist in the warehouse.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; and occasionally lift up to 50. While working in the warehouse the employee may be required to to stand; walk; and stoop, kneel, crouch or crawl.

POSITION TYPE/ EXPECTED HOURS OF WORK:
This is a full-time position. Days and hours of work are Generally Monday through Friday, 8:30 a.m. to 5 p.m.

TRAVEL:
No travel is expected for this position

JOB QUALIFICATIONS:

- Minimum Education: Bachelors in Business, Marketing or related field

OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Pay: $23.00 - $25.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k) matching
- Flexible schedule

Experience level:

- No experience needed

Shift:

- 8 hour shift

Weekly day range:

- Monday to Friday
- No weekends

Work setting:

- In-person
- Office

**Education**:

- Bachelor's (preferred)

Work Location: In person

  • Customer Service Representative

    3 weeks ago

    Schenectady, United States SMG Business Solutions Full time

    When you're part of our Customer Service Representative team, you'll have the opportunity to work side by side with one of the leading communications and sales firms in Albany, NY. We strive to deliver the best service possible to our clients and customers. When you join our Customer Service Representative team, you'll soon discover that every day is...

  • Customer Service Representative

    2 weeks ago

    Schenectady, New York, United States 7-Eleven Full time

    Speedway - Customer Service Representative - "Open Availability"Full Time is available right away, preferred open availability 24/7Specializes in delivering exceptional service to customers while operating a register and assisting on the sales floor; ensures that items meet the required stock levels and presentation standards; and that cleanliness and safety...

  • Customer Service Representative

    1 month ago

    Schenectady, United States 7-Eleven Full time $15 - $16

    Speedway - Customer Service Representative - "Open Availability" Full Time is available right away, preferred open availability 24/7Specializes in providing outstanding service to customers while running a register and working on the sales floor; ensures that items meet the required stock levels and presentation standards; and that cleanliness and safety...

  • Sales/customer Service Representative

    4 weeks ago

    Schenectady, United States Endosoft LLC Full time

    JOB SUMMARY: JOB ACCOUNTABILITIES: - Represent the company in a positive, professional manner in all dealings with Utech Products employees, customers, vendors, representatives, and services. - Manage end-to-end RFP response process, including initial review, all documentation and submission. - Address customer inquiries, concerns, and objections in a...

  • Entry Level Customer Service Representative

    2 weeks ago

    Schenectady, United States Shore Marketing Group Full time

    WE ARE HIRING A SPIRITED ENTRY LEVEL CUSTOMER SERVICE REPRESENTATIVE TO JOIN OUR TEAM!Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as an Entry Level Customer Service Representative. We are looking for candidates who not only bring excitement and energy to...

  • Entry Level Customer Service Representative

    3 days ago

    Schenectady, United States Shore Marketing Group Full time

    WE ARE HIRING A SPIRITED ENTRY LEVEL CUSTOMER SERVICE REPRESENTATIVE TO JOIN OUR TEAM Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as an Entry Level Customer Service Representative. We are looking for candidates who not only bring excitement and energy to...

  • Entry Level Customer Service Representative

    1 day ago

    Schenectady, United States Shore Marketing Group Full time

    WE ARE HIRING A SPIRITED ENTRY LEVEL CUSTOMER SERVICE REPRESENTATIVE TO JOIN OUR TEAM! Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as an Entry Level Customer Service Representative. We are looking for candidates who not only bring excitement and energy to...

  • Insurance Customer Service Sales Representative

    1 month ago

    Schenectady, United States John Craig - State Farm Agency Full time

    Job DescriptionJob DescriptionPosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Customer Service Sales Representative - State Farm Agent Team Member. Insurance experience is not required as we will train the right person with the right skill set. We seek an energetic...

  • Sales/customer Service Representative

    2 weeks ago

    Schenectady, New York, United States Endosoft LLC Full time

    JOB SUMMARY:JOB ACCOUNTABILITIES: Represent the company in a positive, professional manner in all dealings with Utech Products employees, customers, vendors, representatives, and services. Manage endtoend RFP response process, including initial review, all documentation and submission. Address customer inquiries, concerns, and objections in a timely and...

  • Customer Support Representative

    4 days ago

    Schenectady, United States Shore Marketing Group Full time

    Shore Marketing Group is a premier marketing and sales firm, with its fundamental strength being its innovation, creativity and dedication to creating premium marketing and sales campaigns. Our Customer Support Representative team provides our customers with the opportunity to promote them, leaving an everlasting impression of distinction and quality. Our...

  • Customer Service Representative

    3 weeks ago

    Schenectady, United States Spectrum Full time

    **Job Summary** **At a Glance** Full-time entry-level to mid-level customer service roles troubleshooting and resolving mobile customer technology and service issues, including repair, billing, and accounts. Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Mobile Representatives use patience and...

  • Telecommunications Sales Representative

    4 weeks ago

    Schenectady, United States Shore Marketing Group Full time

    Job DescriptionJob DescriptionAre you looking for a rewarding challenge? We’re seeking a Telecommunications Sales Representative to join our reputable team! Our Telecommunications Sales Representatives strive to make a difference in the New Orleans community and are eager to shape the future. Rooted Connections has the privilege of working with...

  • Customer Service Representative

    2 weeks ago

    Schenectady, New York, United States Spectrum Full time

    Join our team as a Customer Service Representative!We are looking for full-time entry-level to mid-level individuals to fill customer service roles focusing on troubleshooting and resolving mobile customer technology and service issues. This includes tasks such as repair, billing, and managing customer accounts.Profile:We are seeking a tech-savvy problem...

  • Customer Service Representative

    4 weeks ago

    Schenectady, United States U-Haul Full time

    Location: 2516 Hamburg St, Schenectady, New York 12303 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Csr - Customer Service Representative

    3 weeks ago

    Schenectady, United States Appolo Heating, Inc Full time

    Appolo Heating is a leading home services provider seeking a personable, reliable individual to serve as a Customer Service Representative/Dispatcher to join our growing company!! Are you interested in taking your career to the next level with an industry leader? You will handle inbound and outbound customer service calls from an established customer base as...

  • Verizon Sales Support Representative

    1 month ago

    Schenectady, United States IMMEDIATE HIRE Full time

    Shore Marketing is a local sales and consulting firm in Albany. Recognized for our top talent in sales and marketing, our devoted team continuously assists our clients in new customer acquisitions, increases their brand recognition, and expands their market reach. Proven through our tremendous success over the past several years, our direct sales approach...

  • Customer Service Sales Support

    1 week ago

    Schenectady, United States BIS Copy Systems Inc. Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Sales Support Person to join our team! You will be responsible for helping customers by contacting our customer clientele base, new clients and establishing new vertical markets to solve technical issues, and increase sales, services.Responsibilities:Strong sales success background - with a...

  • Customer Support Representative

    4 weeks ago

    Schenectady, United States Local Firm Hiring Now! Full time

    Our company has an open position for a Customer Support Representative. The Customer Support Representative position will be responsible for expanding our company's marketing initiatives to manage, develop, grow, and maintain both new and existing partnerships and relationships within the field of our clients. As one of our Customer Support Representatives,...

  • Customer Service Specialist

    1 month ago

    Schenectady, United States Service Experts Full time

    Location: Scotia, NYWhy You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Service Experts Company Perks and Benefits for YOU ...

  • Rental Sales Representative

    2 weeks ago

    Schenectady, New York, United States Ryder System Full time

    Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. )Albany, New YorkMonday-Friday 8am-4:30pm$19 to $21.00 per hour depending on ExperiencPaid weekly. Advancement opportunitiesCheck out these videos )Ryder's most recently been named a "Top Company for Women to Work for in Transportation ) " by Women in Trucking, one of Fortune...