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Receptionist - Pacific Honda
4 months ago
Non-Exempt
**Job Summary**:
The Receptionist greets customers when they come into the dealership's showroom, answers their questions, and directs them to the appropriate staff member. The Receptionist also answers all incoming calls, takes messages, and transfers callers to the appropriate department. The Receptionist should be familiar with vehicle models and personnel within the dealership with a high level of customer service and professionalism.
**Essential Functions**:
- Greeting the showroom customers and assisting them by providing the information needed or referring them to the correct staff member.
- Receives mail, documents, packages, and distributes items to other staff members.
- Operating the telephone switchboard by answering incoming calls, transferring callers to appropriate personnel, taking messages, and using the paging system.
- Documenting customers who come into the dealership, noting basic demographic information and contact information.
- Stocking supplies for the showroom and other facilities.
- Performing general administrative duties, maintaining the lobby or reception area.
- Assists with conducting inventory, basic filing and record keeping.
- Assigned additional duties as needed.
**Qualifications**:
**Minimum Qualifications**:
- High school diploma or equivalent
- Ability to lift up to 15 pounds
- Ability to perform all essential functions of the job description
**Preferred Qualifications**:
- Excellent customer service and administrative experience
- Ability to remain organized and keep track of all incoming calls and visitors and have good communication skills, as they are usually the first person a customer interacts with in a dealership.
- Basic understanding of administrative and clerical procedures and systems.
- Excellent time management skills
- Proficient with Microsoft Office Suite or related software.
**Physical Demands**:
- Regularly stands, walks, sits; uses hands; reaches with hands and arms; talks and hears. Occasionally climbs or balances; stoops, kneels, crouches, or crawls; lifts up to 15 pounds.
- Physical ability to drive a vehicle for prolonged periods of time
**Environment/Noise**:
- Noise level is moderate.
Our employees are offered competitive pay, medical, dental and vision plans, health savings accounts (HSA), flexible spending accounts (FSA), paid holidays and vacation, short and long-term disability, company sponsored life insurance, 401(k) retirement plan, vehicle purchase, service and parts discounts, employee assistance plans (EAP), Maderas Golf Club discounts, and more
We are an Equal Opportunity Employer (M/F/D/V) and maintain a drug free workplace. If you receive an offer of employment, it will be a conditional offer contingent on the successful completion of a pre-employment drug screen and background check.
