![DPS Automotive Group](https://media.trabajo.org/img/noimg.jpg)
Love Cars?? Customer Service for Wholesale
6 days ago
Job Description:
We are seeking a customer-focused, organized client services representative to join our custom automotive shop at DPS Automotive in Arlington Heights, IL. In this role, you will be the first point of contact for our clients, responsible for customer service, appointment booking, and managing client accounts. Key duties include:
- Warmly greeting customers in person and over the phone
- Scheduling appointments based on client availability and shop capacity
- Managing appointment bookings and communicating confirmations
- Advising clients on custom packages and add-on options to meet their needs
- Educating clients on proper vehicle care and post experience follow up
- Ensuring customer satisfaction throughout the service experience
- Managing billing, payments, and customer accounts
- Following up with clients after appointments to ensure satisfaction
- Fielding customer inquiries, feedback, and issue resolution
- Selling services and upselling packages for commercial and retail car services we offer.
This is a great opportunity for someone who enjoys working with customers and takes pride in providing exceptional service.
We offer competitive wages and opportunities to grow. Please submit a resume if you would like to be considered for this position at DPS Automotive. We look forward to hearing from you
Pay: $35,000.00 - $50,000.00 per year
**Benefits**:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Weekly day range:
- Weekends as needed
Work setting:
- In-person
**Education**:
- High school or equivalent (required)
Work Location: In person
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