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Team Member/customer Service
4 months ago
Shipping duties include receiving/stocking, tracking and sending orders to customers, computing the cost of freight, putting together invoices and verifying product shipment. (Must be able to lift 70lbs)
Customer Service duties include helping customers with complaints and questions, giving customers information about products and services, taking orders, and process returns.
Some basic programming of temperature controls also required before certain products are shipped.
Benefit Conditions:
- Waiting period may apply
Job Duties:
- Answer incoming customer inquiries
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
- Other duties as requested
Communication method(s) used:
- Phone
This Job Is:
- Open to applicants who do not have a college diploma
Work Remotely
- No
Pay: $18.00 - $20.00 per hour
**Benefits**:
- 401(k)
- Health insurance
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work Location: In person