HR Operations Specialist
1 month ago
**Description**
**Job Summary**:
As part of the Human Resources Total Rewards team, the HR Operations Specialist is responsible for the overall day-to-day operations, management, and execution of HR transactions. This position will provide support for the HR team, with a key focus on support for the HR Business Partners, and will have an opportunity to make a direct impact for our associates and managers. This position will collaborate across several areas of the business and will be required to maintain a strong customer service focus and high level of responsiveness. This role also offers rotational opportunities to gain experience in various HR functions, allowing for a comprehensive understanding of the department's diverse aspects.
**Responsibilities **(Specific tasks, duties, essential functions of the job)
- Provide accurate, consistent, and timely responses to associates and managers regarding HR policies, procedures, system questions and issues.
- Support workforce administration processes and data input in the HRIS, such as terminations, transfers, management assignment updates and updates to personal data.
- Respond to and troubleshoot associate and manager-related workforce transactions and issues.
- Complete associate on-boarding and off-boarding activities, including leading the new hire orientation.
- Process centralized operational requests including, but not limited to unemployment claims, correspondence notices, employment verifications, language assessments and Tuition Reimbursement requests.
- Perform regular audits and identify corrective actions as needed.
- Make recommendations to facilitate the improvement of HR processes and procedures.
- Develop and update job aides and templates for associates and managers, as well as internal HR administrative resources.
- Educate and assist associates and managers on company practices and tools to encourage them to resolve issues on their own.
- Serve as main point of contact for company recognition program and make suggestions for future state updates and improvements to the program.
- Maintain organizational compliance with all federal, state, and local labor laws and regulations.
- Contribute to key HR initiatives and projects and provide ad hoc support for the HR Business Partners.
- Perform a broad variety of tasks in support of the role and responsibilities.
- Manager and administer company’s Workers Compensation Program, including claims support and vendor management
**Qualifications **(Experience and Education)
- 3+ years of professional experience in HR administration.
- Strong customer service and communication skills.
- Desire to proactively assist others and the ability to anticipate associate and manager needs.
- Must be a self-starter with a high level of organizational skills, accuracy, and attention to detail.
- Must have a high level of integrity and discretion to effectively handle confidential information and situations with sound judgement and tact.
- Proven ability to collaborate with across all levels and functions across the company.
- Supportive team player with a drive to create a positive work environment.
- Ability to perform assignments, under time constraints with poise and professionalism.
- Passion for continuous process improvement and simplification of routine deliverables.
- Demonstrated ability to take initiative and ownership of projects.
- Ability to consistently follow through with assignments and meet deadlines.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by those assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
**Physical Job Demands**
**Job Classification/Family - Administrative**
The physical job demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
**Frequency Code: The following abbreviations denote the frequency an activity is performed daily.**
**N = Never (0 hours)**
**O = Occasionally (>0 hours and
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