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Ambulatory Care Representative
3 months ago
**Jamaica Hospital Medical Center** a member of the Medisys Health Network is a 404 bed fully accredited community based teaching hospital and Level I Trauma and Stroke Center. We provide general medical, pediatric, and psychiatric emergency services, ambulatory care on and off-campus, ambulatory surgery and a broad spectrum of diagnostic and treatment services.. We are searching for an **Ambulatory Care Representative** with strong patient / customer service experience for immediate full-time opportunity in our **Rehabilitation Department**.
**RESPONSIBILITIES**:
- As an **Ambulatory Care Representative**, you’ll be the first point of contact for patients seeking care in our facility. Responsible for greeting patients/family, scheduling patient appointments, scheduling hospital, and ambulatory admissions/procedures.
**SPECIFIC DUTIES WILL INCLUDE**:
- Expediting patient registration check-in and check-out process
- Greeting and screening patients.
- Utilizing EPIC electronic appointment system to schedule and review appointments, insurance and appointment history.
- Collecting payments and dispersing carfare and serves as the clinic liaison.
- Answering phones and addressing patient/caller inquiries
**REQUIREMENT**
- Must have High School Diploma or General Equivalence degree.
- Must be computer literate.
- Knowledge of medical terminology.
- Previous registration experience preferred.
- Excellent phone and customer service skills.
- **Must be able to work evenings and alternate weekends**:
- Bilingual (English/Spanish) a plus
Pay: $24.04 per hour
**Benefits**:
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Application Question(s):
- Do you have current or recent patient registration experience.
**Education**:
- High school or equivalent (required)
**Language**:
- Bilingual Spanish a plus (preferred)
Work Location: In person
