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Pool Repair Technician

4 months ago

Cape Coral, United States National Pool Partners Full time

Pool Doctor prides itself on hiring fantastic individuals who will provide excellent care to our client’s pools, spas, and water features. We seek people with integrity, and a strong work ethic, and are customer service driven to perform repairs and routine maintenance.

**MINIMUM QUALIFICATIONS**:
**MUST have experience as a swimming pool repair technician, a valid driver's license, and a clean driving record.**
- Must have a high degree of mechanical aptitude and strong knowledge in swimming pool operation systems.
- Familiarity with the different manufacturers/brands of equipment.
- Self-motivated with the ability to work efficiently with little oversight; possess a willingness to communicate and share knowledge and insight with customers in a tactful, respectful manner while presenting a professional image.
- Dedicated to meeting deadlines, possess strong customer service skills, excellent verbal, and written communication skills, as well as effective organizational skills.

**KEY SUCCESS FACTORS**:
As a Repair Technician your primary responsibilities include, but are not limited to:

- Great working knowledge of pool chemistry and the ability to explain it to the client.
- Ability to troubleshoot repairs as needed.
- Working knowledge of pool plumbing and electrical wiring for pool/spa heaters and heat/cool pumps.
- Promote Company values and customer care.
- Complete daily records of worked performed.
- Install and repair pumps, filters, heaters, and automation systems.
- Manage daily schedules with repair staff to ensure efficiency.
- Work with office staff to ensure a high degree of accuracy with regards to accounting and billing.
- Improve processes and come up with innovative ideas to help us grow to the next level.
- Explain needs to customers and get approval for any repairs needed.
- Perform all duties with a customer and safety-first mindset.
- Manage customer care issues and complaints.
- Promote Company values and customer care.
- Present yourself in a professional manner always.
- Have a great attitude

**Benefits** - We offer best in class benefits including free employee dental insurance, paid vacation, and 401k. We are growing so career development opportunities are available.

**Compensation** - $20 - 24 with potential for an additional commission structure based on predetermined qualifying sales made in the field.

**Equal Employment Opportunity Employer