Customer Service Representative

2 months ago

Cape Coral, United States Pool Centurion Group Full time
CUSTOMER SERVICE REPRESENTATIVE

As the most respected leader in pool service, repairs, and renovations in the Florida market, Pool Centurion is experiencing tremendous growth and looking to add a Customer Service Representative Our family of companies includes Stella, Soflo Pools, Reef Tropical Pools, AquaBrite Pool & Spa, and Naples Pool Service, Inc. This combination of unique brands allows us to lead the marketplace and offer tremendous growth and development opportunities for our team members.

WHAT YOU'LL DO:

As a Customer Service Representative, you will be instrumental in ensuring that the branch location is providing exceptional customer service and attending to the daily tasks needed at the branch location as well as:
  • Answer and direct phone calls in a polite and friendly manner; handle multiple phone lines effectively and professionally
  • Operate a computer and maintain standard office equipment on a regular basis, including a copy machine/printer, fax machine, etc.
  • Keep detailed and accurate records of customer issues and of calls received
  • Effectively document equipment or service problems, communicate with appropriate staff regarding the problem or issue in order to expedite correction or adjustment and enter information in system; follow up to ensure resolution
  • Build a strong relationship with the customers to maintain customer satisfaction
  • Maintain the general office filing system (paper and/or electronic)
  • General knowledge of Microsoft Office
  • Welcome visitors in a warm and friendly manner, and answer any questions visitors have
  • Take inventory of supplies and restock as needed
  • Comfortable multi-tasking and prioritizing tasks without guidance
WHAT WE ARE LOOKING FOR:

We are looking for the Customer Service Representative to be committed to delivering exceptional service to both internal and external customers, being skilled at working with a diverse team and helping to grow the Pool Centurion organization. You should have strong written and communication skills, as well as a strong organizational skills.

As a Customer Service Representative, you will be instrumental in ensuring that the branch location is providing exceptional customer service and attending to the daily tasks needed at the branch location as well as
  • High School Diploma/GED
  • 1-2 years minimum experience in a client/customer-facing position
  • Excellent written and verbal communication skills
  • Bi-lingual - Spanish / English required
  • Demonstrated organizational skills including attention to detail and multi-tasking skills

Compensation & Benefits: Pool Centurion offers a salary commensurate with your experience. We strive to enrich the lives of our team and offer a variety of health and wellness benefits, paid time off, 401K, and an environment that celebrates continuous learning and development.

Pool Centurion and it's group of companies is committed to providing a safe and healthy work environment for all employees. As a drug-free workplace, we strictly prohibit the use, possession, distribution, sale, or being under the influence of illegal drugs or controlled substances on company premises, during work hours, or while representing Pool Centurion at off site locations. We also expect our employees to comply with any required drug testing and to adhere to this policy.

We are committed to maintain a drug-free workplace not only to ensure the safety and well-being of our employees and customers but also to support the success of our organization. By joining our team, you agree to abide by our drug-free workplace policy.

Pool Centurion remain as an equal opportunity employer and encourage candidates from all backgrounds and experiences to apply.

  • Customer Service Representative

    2 weeks ago

    Cape Coral, United States The Market Social Full time

    The customer comes first within the hospitality industry and that is no exception. Our client's Customer Service Representatives promote products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences....

  • Customer Service Representative

    2 months ago

    Cape Coral, United States Mr Electric Full time

    As a CSR at Mr. Electric. As a Customer Service Representative, you are a key member of our team. You'll be the first point of contact that customers have with us, and shape the customer's perception of Mr. Electric from the beginning. Here are the p Customer Service Representative, Customer Service, Representative, Customer Experience, Retail

  • Customer Service Representative

    4 weeks ago

    Cape Coral, Florida, United States Choice 1 temps Full time

    Job OverviewAs a Customer Service Representative at Choice 1 temps, you will be the first point of contact for clients with complaints, orders, or inquiries about our products and services. Your primary responsibility will be to provide solutions that meet individual customer needs, prioritizing their requirements at every stage of the process.Key...

  • Customer Service Representative

    3 weeks ago

    Cape Coral, Florida, United States Domino's Pizza LLC Full time

    Job SummaryAs a Customer Service Representative at Domino's, you will play a key role in providing a positive and engaging experience for our customers. Your responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment.Key Responsibilities:Greet customers and provide a positive experienceTake...

  • Customer Service Representative

    4 weeks ago

    Cape Coral, Florida, United States Mike's Plumbing of Southwest Florida Inc Full time

    Unlock a Rewarding Career in Customer ServiceAt Mike's Plumbing of Southwest Florida Inc., we're seeking a talented Customer Service Representative to join our team. As a key member of our customer-facing team, you'll play a vital role in delivering exceptional service to our valued customers.Key Responsibilities:Provide expert assistance to customers via...

  • Customer Service Representative

    1 month ago

    Cape Coral, Florida, United States Closets by Design Fort Myers Full time

    Closets by Design Fort Myers is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry, and more. We are seeking a motivated and organized individual to fill the full-time position of Office Representative/Admin. Asst....

  • Customer Service Representative

    1 month ago

    Cape Coral, Florida, United States Domino's Pizza LLC Full time

    Job Summary:As a Customer Service Representative at Domino's Pizza LLC, you will be the face of our company, interacting with customers and providing exceptional service. Your role will involve answering phone calls, taking orders, and greeting customers in a friendly and welcoming manner. You will also be responsible for maintaining a clean and organized...

  • Customer Service Representative

    4 weeks ago

    Cape Coral, Florida, United States Closets by Design Fort Myers Full time

    We are seeking a highly motivated and organized individual to fill the role of Office Representative/Admin. Asst. at Closets by Design Fort Myers. As a key member of our team, you will be responsible for delivering exceptional customer service and administrative support to our office staff and management.Key Responsibilities:Provide exceptional customer...

  • Customer Service Representative

    1 month ago

    Cape Coral, Florida, United States Closets by Design Fort Myers Full time

    About the RoleClosets by Design Fort Myers is seeking a highly motivated and organized individual to fill the position of Office Representative/Administrative Assistant. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our office staff and management.Key ResponsibilitiesAnswer...

  • Customer Service Representative

    4 weeks ago

    Cape Coral, Florida, United States Express Employment Professionals Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Express Employment Professionals. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, who are a Health and Wellness company focused on providing high-quality premium supplements and healthy lifestyle...

  • Customer Service Representative

    1 month ago

    Cape Coral, Florida, United States Closets by Design Fort Myers Full time

    Job SummaryClosets by Design Fort Myers is seeking a highly motivated and organized individual to fill the role of Office Representative/Admin. Asst. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our office staff and management.Key ResponsibilitiesAnswer incoming phone calls and...

  • Customer Service Representative

    4 weeks ago

    Cape Coral, Florida, United States Bowlero Corp Full time

    Job SummaryWe are seeking a friendly and welcoming Customer Service Representative to join our team at Bowlero Corp. As a Greeter/Counter Desk Associate, you will be the first point of contact for our guests, setting the tone for an exceptional experience.Key Responsibilities:Provide exceptional customer service to guests in person and over the phoneManage...

  • Customer Service

    3 months ago

    Cape Coral, United States Closets by Design Fort Myers Full time

    Office Representative/Admin. Asst Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more. We desire motivated, organized, caring individuals who have a passion to provide outstanding...

  • Customer Service Representative

    3 weeks ago

    Cape Coral, United States City of Cape Coral Florida Full time

    SAFETY SENSITIVE: Yes - PD/ P&R Only FINGERPRINTING REQUIRED: Yes IMPORTANT: Applicants are strongly encouraged to complete ALL employment, education, licenses/certifications, and skills fields within the online application. The application is the pr Customer Service Representative, Customer Service, Human Resource, Representative, Application, Retail

  • Retail Customer Service Representative

    4 weeks ago

    Cape Coral, Florida, United States Sam's Club Full time

    Job Summary:As a Retail Customer Service Representative at Sam's Club, you will play a vital role in ensuring our members have an exceptional shopping experience. Your primary responsibility will be to provide top-notch customer service, answering questions, and resolving issues in a timely and professional manner.Key Responsibilities:Provide exceptional...

  • Customer Service Representative

    6 months ago

    Cape Coral, United States City of Cape Coral Florida Full time

    IMPORTANT: Applicants are strongly encouraged to complete ALL employment, education, licenses/certifications, and skills fields within the online application. The application is the primary record for determining your employment eligibility. You may Customer Service Representative, Customer Service, Distribution, Utilities, Representative, Application,...

  • Customer Service Representative

    4 weeks ago

    Cape Coral, Florida, United States Rite Aid Full time

    Key Responsibilities:• Provide exceptional customer service by assisting customers with their shopping needs and answering inquiries.• Engage with customers in a friendly and efficient manner while completing customer transactions on the cash register.• Maintain a clean and organized store environment by stocking shelves and endcaps with...

  • Customer Service Representative

    4 weeks ago

    Cape Coral, Florida, United States The Sherwin-Williams Company Full time

    Customer Service Specialist Job DescriptionThis role is crucial to the success of our retail stores. Customer Service Specialists work closely with customers to determine their needs, answer questions about Sherwin-Williams products, and recommend the right solutions. They are expected to promptly resolve any customer concerns and ensure maximum client...

  • Customer Service Representative

    4 weeks ago

    Cape Coral, Florida, United States Mister Car Wash Full time

    Join Mister Car Wash TeamWe are seeking a Customer Service Advisor to join our team. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Work with an amazing team in a fun environment.Build trusting relationships with customers and recommend...

  • Customer Service Associate

    4 weeks ago

    Cape Coral, Florida, United States Family Dollar Full time

    Customer Service Representative Role at Family DollarAs a valued member of our store team, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers. Your key responsibilities will include:Key Responsibilities:Providing exceptional customer service and responding to customer inquiries in...