Front Office Guest Services

Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Guest Service Agent. As a Guest Service Agent, you will be the first point of contact for our guests and play a crucial role in providing exceptional customer service. This position requires excellent communication skills, attention to detail, and the ability...

The Guest Services Agent position at VTrips is responsible for providing exceptional customer service to guests, owners, and vendors. The main function of this role is to ensure that guests have a positive experience during their stay and to assist with any issues or requests they may have. Key Responsibilities: Maintain professional relationships with...

**Essential Duties and Responsibilities**: include the following. Other duties may be assigned by a supervisor as needed. - Self-starting personality with an even disposition to effectively communicate with guests, team members and community. - Be familiar with and adhere to Hospitality Solutions standards as outlined in the employee handbook and other...

Job Title: Guest Services Agent Manager Title: Guest Services Manager Department: Guest Services Pay: $16.62 per hour Position Summary As a member of the Guest Services team, the Guest Services Agent will handle guest concerns and questions regarding their vacation from the time they are quoted a price until the time they check out of the property. Team...

Reservations: Using company sales model as outlined in training manual and posted on monitor (ex: asking questions; using guest last name; etc) Increased product knowledge Using company etiquette as outlined in training manual (ex: using required verbiage) Following all policies and procedures as outlined in training manual (ex: notating each folio;...

Job Description As a Front Desk Agent, you are an ambassador of hospitality, ensuring that every guest's journey begins and ends with a positive and memorable impression of our resort. Your dedication to excellent customer service and meticulous attention to detail contribute to the overall success of our establishment. Your responsibilities encompass a...

Job Description As a Front Desk Agent, you are an ambassador of hospitality, ensuring that every guest's journey begins and ends with a positive and memorable impression of our resort. Your dedication to excellent customer service and meticulous attention to detail contribute to the overall success of our establishment. Your responsibilities encompass a...

Job DescriptionJob DescriptionThe Front Desk Specialist will serve as the front of the house liaison to facilitate an exceptional guest experience. This individual will serve as primary point of contact for guests checking into the resort and the primary contact for all folio transactions and check out processes. Additionally, the Specialist will run, review...

Mountain Loft Resort in Gatlinburg, TN, is seeking a Guest Services Assistant Manager. Apply today; we are hiring immediately! Location: 110 Mountain Loft Drive Gatlinburg, TN 37738 Compensation: Base salary plus 10% annual bonus potential Be part of a team committed to creating lasting vacation memories! #PowerOfVacation JOB SUMMARY: The Assistant...

Job DescriptionJob DescriptionCompany DescriptionStarting pay rate: $16 / hour - Use our Daily Pay benefit and get access to your pay as you need it.At River Terrace Resort, you can enjoy an incredible work environment in the heart of downtown Gatlinburg, Tennessee, overlooking the scenic Little Pigeon Forge River and near the entrance to Great Smoky...

Job DescriptionJob DescriptionCompany DescriptionStarting pay rate: $16 / hour - Use our Daily Pay benefit and get access to your pay as you need it.About Westgate Smoky Mountain Resort & Spa: Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee,...

At Bluegreen Vacations, you have an opportunity to meet face to face with guests who are seeking a better way to travel. As a Guest Receptionist (Receptionist / Customer Service Representative) you will serve as our \'Ambassador of First Impressions\':Greet guests as they arrive at the sales preview center.Collect information and complete basic data...

Guest Service Team Lead$12-14/hr + tips and performance compensationGuest Service Team Leader is our name for part time team members that have an eye for detail and leadership. These team members assist management with helping the business thrive while leadership may not be in attendance, ensuring that no one walks out unhappy.   Guest Service Team...

Job DescriptionJob DescriptionCompany DescriptionAbout Westgate Smoky Mountain Resort & Spa: Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful...

Job DescriptionJob DescriptionCompany DescriptionAbout Westgate Smoky Mountain Resort & Spa: Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful...

Front Desk Associate – Deliver excellent customer service, make reservations, keep the lobby clean and inviting, work with other departments to provide best guest experience, deal with some financial reports and handle cash appropriately. Starting pay is $15 per hour. Locations in Sevierville, TN & Gatlinburg, TN Why Oaktenn? Oaktenn, Inc. is a small,...

Front Desk Associate - Deliver excellent customer service, make reservations, keep the lobby clean and inviting, work with other departments to provide best guest experience, deal with some financial reports and handle cash appropriately. Starting pay is $15 per hour. Locations in Sevierville, TN & Gatlinburg, TN Why Oaktenn? Oaktenn, Inc. is a small,...

Job DescriptionJob DescriptionAyres Vacation Rentals (AVR) is a Knoxville based management company for rental properties in Norton Creek Resorts, Treehouse Grove Resorts, and other East Tennessee locations.AVR is looking for an organized, detail-oriented professional to join our team as Office Administrator in Gatlinburg, TN. This position plays a crucial...

Ayres Vacation Rentals (AVR) is a Knoxville based management company for rental properties in Norton Creek Resorts, Treehouse Grove Resorts, and other East Tennessee locations. AVR is looking for an organized, detail-oriented professional to join our team as Office Administrator in Gatlinburg, TN. This position plays a crucial role in providing exceptional...

Position SummaryThe Chief Operations and Facilities Officer is a senior leadership position, reporting to the Chief Executive Officer.The position is responsible for six core functions: facilities, safety and maintenance; culinary operations; hospitality and guest services; retail operations; IT support services; and business office operations (registration...