Customer Service Representative/office Assistant

3 weeks ago


Chino, United States Stratum HR LLC Full time

_** Stratum HR is looking for an EXPERIENCED CSR in the City of Chino, CA**_
- **MUST HAVE 2 YEARS OFFICE SETTING EXPERIENCE **_
- **TEMP TO HIRE POSITION**_
- **As a Customer Service Representative, you will have the opportunity to make a positive impact in our success by promptly resolving customer inquiries through various channels.**_
- _**Bring A Customer Comes First Mentality Every Day**_
- _**Responding promptly to a high volume of customer inquiries.**_
- _**Knowing our products inside and out so that you can answer questions.**_
- _**Processing orders and requests.**_
- _**Communicating and coordinating with colleagues and escalating matters as necessary.**_
- **What You'll Bring to the Company**:_
- _**A true passion for customers and delivering the best possible service.**_
- _**Positive energy and ability to work in a team environment.**_
- _**Experience in a contact center or customer-focused environment.**_
- _**Excellent interpersonal skills, oral and written communication skills.**_
- _**A high sense of urgency and multitasking skills.**_
- _**Ability to adapt to ever changing customer demands.**_
- _**Must bring proven ability to maintain confidentiality and secure sensitive information.**_
- _**Proficient MS Office skills and CRM experience.**_
- _**Must be detail oriented with high degree of accuracy.**_
- _**Proficient typing and computer navigation skills.**_
- _**High school diploma or equivalent.**_
- _**Bilingual**_
- _**Experience with Live Chat is preferred.**_
- _**Growth Mindset is also preferred.**_
- _**Resumes are required. **_
- _**We are passionate about empowering our employees to be extraordinary - and they continue to come through. So, if this sounds like you, then welcome home**_
- _**Weekly Pay**_
- _**8:00AM Start time**_
- _**$18 - $20 Depending on Experience**_
- **If you have the Skills and Experience please text to (909)479-7244**_

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Ability to Relocate:

- Chino, CA: Relocate before starting work (required)

Work Location: In person



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