Field Service Technician

2 weeks ago


Phoenix, United States Plug Power Inc Full time

Field Service Technician

Status: Non-Exempt (hourly)

Department: Field Service

Position Summary

The Field Service Technician will support our fuel cell products currently installed in electric lift trucks, including performing preventative maintenance and resolving breakdowns. This person will be responsible for the installation and servicing of fuel cells at a specific location. This person will also be responsible for reporting breakdown events, parts ordering and maintenance of fuel cells at a specific location. This position presents a great amount of exposure to customer personnel and electric lift truck operators, and thus requires a person with excellent technical skills as well as communication, interpersonal and motivational skills.

Core

**Responsibilities**:

- Maintenance and service of fuel cells at customer sites.
- Performing diagnostics, troubleshooting, and evaluations to maintain the fleet at a specific location.
- Performing specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells.
- Providing on-call and emergency support service to customers as required
- Purchasing tools, equipment, and parts for customer service and support as required.
- May require troubleshooting and maintenance of high-pressure hydrogen storage, 480VAC, flammability, cryogenic liquid, high pressure gas and fueling systems.
- May include maintaining ongoing communication with customer personnel hydrogen suppliers regarding aftermarket support of fuel cells.
- Providing regular feedback to regional service representatives regarding fuel cell performance and field maintenance issues.
- Completing administrative duties & documentation, including: incident reports, service logs, inventory maintenance and site and system documentation.
- Exhibiting and enforcing safety procedures in the field or customer sites.
- Travel as required for business needs; expected to drive safely and to adhere to all traffic laws
- Represent Plug Power in a professional manner at all times and in all interactions
- Perform other duties as assigned.

Education and Experience
- Minimum high school diploma or equivalent with technical electrical coursework
- Three (3) or more years of direct experience in mechanical and electrical troubleshooting
- Formal training and education may be also considered in lieu of direct experience
- Must possess a valid driver license, a clean driving record, and the ability to safely operate a motor vehicle
- Must be able to lift 50 pounds on regular basis unassisted
- General mechanical aptitude is required
- Computer and software systems skills as applicable to position including but not limited to: Word, PowerPoint, Excel, and Outlook
- Dynamic interpersonal skills and the ability to effectively communicate with diverse audiences and stakeholders at all levels
- Excellent verbal and written communication skills
- Creativity in solving technical problems
- Ability to work independently
- Uncompromising dedication to quality
- Exceptional time management skills with the ability to handle multiple tasks
- Punctual and reliable
- Technician must provide own standard set of tools - specific fuel cell tools to be provided by Plug power

Pay Rate:
$24.00 - $28.00

We offer a fantastic total rewards package at Plug, and a brief summary is below:

- Base salary is determined on a number of factors including but not limited to education, experience, skills, and geography. These factors are considered when making an offer of employment. If you are interested in this position, we’d ask that you apply.
- The above pay range, may not take into account local geographic pay variations. If there is an applicable geographic differential, a member of the HR team can discuss that with you.
- Health, Dental & Vision Insurance eligibility starting from the first day of hire
- 401(k) with 5% company match
- Bonus eligibility
- Paid time off including vacation, personal and sick time
- Paid Holidays
- Wellness Reimbursement Program
- Employee Referral program
- Employee Assistance Program
- Plug Power Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status._



  • Phoenix, United States Global Machinery- Phoenix Full time

    **Global Machinery**: Field Service Technician - Construction Equipment Dealership **Reports To**: The Field Service Technician will report to the Service Manager. **Job Overview** **A Field Service Technician is responsible for diagnosing, adjusting, repairing, over-hauling, and performing service maintenance on construction, forestry, and utility...


  • Phoenix, United States Global Machinery- Phoenix Full time

    Job DescriptionJob DescriptionGlobal MachineryJob DescriptionField Service Technician – Construction Equipment DealershipReports ToThe Field Service Technician will report to the Service Manager.Job OverviewA Field Service Technician is responsible for diagnosing, adjusting, repairing, over-hauling, and performing service maintenance on construction,...


  • Phoenix, United States Handling Systems Inc Full time

    Raymond West is looking for a dynamic F ield Service Technician to join the Service team! The Experienced Field Service Technicians to service, troubleshoot, and repair all makes of material handling equipment at customer locations. Prior mechanical work experience is required. Raymond West is committed to providing our customers with end-to-end warehouse...


  • Phoenix, United States A-Gas Americas Full time

    **Field Service Technician** **Who are we?** A-Gas Americas is looking to hire a full-time Field Service Technician, to service the HVAC and specialty gas industries. Are you a people person who enjoys being out in the field? Do you want to work for a company that values you and appreciates your contributions? If so, please read on! **Job** Purpose** The...


  • Phoenix, United States DOC Maintenance Inc Full time

    Job DescriptionJob DescriptionDescription:Field Service Technicians, are you looking for an opportunity to take your expertise and join an industry-leading organization that will reward your hard work and effort? Join us today at DOC Services Inc.!We perform preventative and reactive maintenance on a variety of electromechanical equipment inside big box...


  • Phoenix, United States Player One Amusement Group Full time

    **Player One Amusement Group**, has an immediate full-time opening for the Arcade Field Service Technician (FSA) position. The route territory for this position includes Phoenix, AZ, and the surrounding counties. As a route technician, you are responsible for managing a designated territory efficiently and professionally, including experience in...


  • Phoenix, United States Crown Full time

    Responsibilities : Communicate daily with Service Customer Care, Dispatcher, and Field Service Manager to determine work schedule. Train, motivate, and monitor job performance of Field Service Technicians, including while at customer locations. Inspect repairs and scheduled maintenance. Ensure safety practices. Review paperwork and timecards. ...


  • Phoenix, United States Motion Recruitment Full time

    Job Title: Field Service TechnicianLocation: Phoenix, AZ 85043Duration: 3 months Contract To HirePay Range Display: $20/hr hour + Rembuiresment for every mile.Client: Compucom SystemsRequired Skills & Experience2-5 years of related desktop and/or deskside support experiencePrevious Field Service and/or Desktop, POS, printer Break/Fix experienceExcellent...


  • Phoenix, United States Motion Recruitment Full time

    Job Title: Field Service TechnicianLocation: Phoenix, AZ 85043Duration: 3 months Contract To HirePay Range Display: $20/hr hour + Rembuiresment for every mile.Client: Compucom SystemsRequired Skills & Experience2-5 years of related desktop and/or deskside support experiencePrevious Field Service and/or Desktop, POS, printer Break/Fix experienceExcellent...


  • Phoenix, United States Acro Service Corporation Full time

    Job DescriptionJob DescriptionWe are seeking a Desktop Field Technician to join the company, a premier supplier, in Phoenix, AZ USA. While working in this clean, and not climate-controlled facility you will have the opportunity to be directly involved in the evolution of the industry. Come work for a company that has been consistently recognized among the...


  • Phoenix, United States Melink Corporation Full time

    Job DescriptionJob DescriptionField Service Controls Technician Job DescriptionWe are looking for a full time traveling Field Service Controls Technician with experience in product installation to help take our company to the next level.  As a small-medium sized business in the emerging energy efficiency and renewable energy space, our goal is to grow...


  • Phoenix, United States Dormakaba Group Full time

    **POSITION OVERVIEW** dormakaba is seeking a Field Service Technician based in Phoenix, AZ. This position will be responsible for the install and service of a variety of doors, equipment, and control devices. HIRING SALARY RANGE: $25-$35/hr. (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal...


  • Phoenix, United States Sika Full time

    Job DescriptionJob DescriptionCompany DescriptionWith over 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the marine, automotive, and renewable energy manufacturing industries.  Sika has offices in over 100...


  • Phoenix, United States DEX Imaging Full time

    Job DescriptionJob DescriptionDEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nation’s largest independent provider of office technology. We are the industry leader in delivering excellent customer service every time and we do this by hiring and...


  • Phoenix, United States Pacific Office Automation Full time

    Position We are looking for a Sharp Field Service Technician to join our service team in the Phoenix, AZ area. This is a field position with a POSSIBLE TERRITORY NEAR YOU, as we service all ofthe Great Phoenix and surrounding areas. Essential Job Duties Troubleshooting and repairing office equipment (copiers, printers, fax machines, etc.) ...


  • Phoenix, United States Principal Service Solutions Full time

    Job DescriptionJob DescriptionJoin our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce...


  • Phoenix, United States Raymond Handling Solutions Full time

    **Raymond West** is looking for a dynamic F**ield Service Technician** to join the Service team! The Experienced **Field Service Technicians** to service, troubleshoot, and repair all makes of material handling equipment at customer locations. Prior mechanical work experience is required. **Raymond West** is committed to providing our customers with...


  • Phoenix, United States Kentucky Rebuild Corp Full time

    Job DescriptionJob DescriptionDescription:KRC MACHINE TOOL SOLUTIONS OFFERS COMPETITIVE WAGES AND EXCELLENT BENEFITS, INCLUDING:Training & Tuition ReimbursementCompany-paid Uniforms and Cell PhonesCompany truck provided for field service engineersPaid Vacation, Sick Time, and Holidays.Health Insurance, Vision, Life, Dental, Long & Short-Term Disability, 401k...


  • Phoenix, Arizona, United States ABB Full time

    Field Service Technician (Critical Power)Join the ABB team and be part of a global movement driving change in society and industry towards a more productive and sustainable future. Diversity and inclusion are at our core, as we value individual differences across gender, LGBTQ+, abilities, ethnicity, and generations.In this role, you'll offer technical...


  • Phoenix, United States Cedric's Technician Full time

    **About us** **(FULL TIME POSITION)** **5 PANEL DRUG SCREEN MUST NOT HAVE ANY BACKGROUND RECORDS** **there will be in person Job observation Required, also this is not a cable buring job it is installation of cable television,internet,phone** **also understand this is a 1099 Contractor job please look up the meaning of 1099 Contractor** Cedric's...