Director of Social Services Agency

4 weeks ago

Santa Maria, United States Partners of Change Full time

**About us**

We are a social services non-profit organization that has been in existence for over 20 years.

We are dedicated to supporting individuals with developmental delays, helping them live independently and achieve their personal goals.

We specialize in providing supportive living services within California.

The Director of Social Services Agency plays a crucial role in caring for individuals with developmental disabilities. We provides essential support and services to individuals, enabling them to live independent and fulfilling lives. The Director is responsible for overseeing and managing the entire operations of the local agency, ensuring that staff and participants receive the best oversight possible.

**RESPONSIBILITIES - Expectations will vary.**

**Leadership and Management**:

- The Director is responsible for leading and managing a large and diverse team of office and support staff. They develop strategies and policies to ensure the provision of high-quality services and promote a positive work environment. Provide leadership and guidance to agency staff and participants, fostering a collaborative and inclusive environment.
- Set clear objectives, performance standards, and expectations for all operational policies, procedures and activities.
- Develop and implement strategies to enhance operational efficiency and improve processes.
- Oversee the recruitment, training, and development of agency personnel, ensuring they have the necessary skills and resources to perform their roles effectively.
- Collaborate with other offices, and stakeholders to align operational activities with overall agency goals and objectives.
- Adaptability and flexibility to ever-changing business responsibilities.

**Developmental Disabilities Expertise**:

- The Director possesses a strong understanding of developmental disabilities, including their causes, manifestations, and available interventions.
- They stay informed about the latest developments in the field, staying updated with the latest research and practices.

**Operational Management**:

- Direct and oversee day-to-day operations, ensuring adherence to agency policies and procedures.
- Monitor and review program performance, identifying areas for improvement and implementing necessary changes.
- Ensure compliance with relevant regulations, standards, and best practices.
- Identify and implement new technologies or processes that improve operational efficiency.

**Case Management**:

- The Director plays a crucial role in case management, working closely with management staff, field staff, Regional Center, participants, and their families to develop individualized care plans.
- They assess needs, identify service gaps, and coordinate with other professionals to ensure appropriate care.

**Resource Development**:

- The Director is responsible for identifying and securing resources to support the agency's operations.
- They collaborate with community organizations, government agencies, and foundations to secure funding, grants, and partnerships that benefit the participants.

**Training and Professional Development**:

- The Director ensures that staff receive adequate training to update their skills and enhance their ability to provide effective care.
- They organize workshops, seminars, and conferences to enhance staff competence and deliver high-quality services.

**Quality Assurance**:

- The Director is responsible for monitoring and assessing the quality of services the agency provides.
- They conduct regular audits, evaluations, and feedback mechanisms to identify areas for improvement and implement strategies to enhance the quality of care.

**Community Relations**:

- The Director actively engages with the community to promote awareness about developmental disabilities and the agency's services.
- They collaborate with local organizations, schools, and government agencies to raise awareness about inclusion, accessibility, and the rights of individuals with developmental disabilities.

**Short
- and Long-Term Planning**:

- Develop and implement strategic plans to ensure the agency's continued success and growth.
- Conduct regular reviews and assessments of the agency's programs and services, identifying areas for improvement and developing new initiatives.
- Collaborate with external stakeholders, such as government bodies or community organizations, to secure funding, partnerships, or resources.
- Stay abreast of industry trends and best practices, incorporating them into the agency's operational strategies.

**Quality Assurance**:

- Oversee the quality assurance process and managers ensuring the consistent delivery of high-quality services to our participants.
- Conduct regular audits and inspections to ensure compliance with agency policies and procedures.
- Monitor client satisfaction and feedback, addressing concerns and issues promptly.
- Collaborate with quality assurance development to implement strategies to enhance service delive

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