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Ames Stores Group
3 months ago
Gypsum Management & Supply, Inc. (GMS) is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates an expansive network of distribution centers nationwide.
As part of the GMS family of companies, AMES® Taping Tools is the nation’s leading provider of automatic taping and finishing (ATF) tools, supplies, and training to the professional drywall finishing industry. With our expansive network of company stores and franchised tool rental locations throughout the U.S. and Canada, we’re committed to providing residential and commercial interior finishing contractors with a comprehensive selection of drywall finishing tools, supplies, and equipment, making us a one-stop-shop for all things drywall.
**Position Summary**:
Effectively assist the manager in growing revenues and profitability of an Ames Tools store, complying with company policies and procedures. Accomplish any tasks deemed necessary to achieve these goals as directed by the Regional Manager and or store manager. Also, to assist the regional manager in store coverage needs as they arise.
**Duties & Responsibilities**:
- Responsible for assisting in the overall operation of an Ames company retail store.
- Open & close store when store manager is absent.
- Merchandising products and organizing showroom & rear warehouse for safe & effective material handling.
- Reporting inventory discrepancies or customer issues to store manager
- Assist with store coverage of other store locations in the region as necessary
- Maintaining positive business relationships with existing Ames customers and cultivating new business opportunities with Interior Finishing Contractors in assigned selling area.
- Generate revenue growth through effective marketing of the Ames line of automatic taping tools, parts & equipment as well as promotion of add-on sales with merchandise assortment.
- Daily functions may include: greeting customers, processing rental & sales transactions, customer service, order processing, merchandising, inventory & tool audits, collections, housekeeping, data base development, cash handling/bank deposits & loss prevention.
- Additional functions may include: boxing & shipping tools to repair center & receiving tool & merchandise shipments into inventory.
- Collaboration with Field Specialist personnel to identify training lead prospects for enhanced revenue generation.
- Basic demonstration & effective presentation of Ames tools & products
- Execution of Ames sales & marketing programs Maintenance of rental tools & contractor equipment
- Assist with planning & execution of open house customer events
- Assist with maintenance of organized files, bank deposit receipts & accurate record keeping Complete competitive shops as necessary
- Collection duties as assigned.
- Submittal of quality tags, expense reports & prototype tool testing questionnaires in a timely manner
- Other duties as assigned
**Supervisory Responsibilities**:
This position has no supervisory responsibilities.
**Basic Qualifications**:
- High school diploma or general education degree (GED)
- Two to four years of related experience
**Core Competencies**:
- Strive to do the right thing by displaying trust and integrity.
- Embody the principles of servant leadership, even in a non-people management role, by puttingthe needs of others first, valuing diverse perspectives by sincerely appreciating and considering others’ opinions and ideas and demonstrating a positive and humble attitude.
- Demonstrated ability to work independently and on a team; ability to lead, execute and/or delegate as needed, while also collaborating with others to get the job done.
- Establish and maintain effective working relationships at every level of the organization; invest in building relationships with the Field Operations and Field Support Center team members.
- Help champion an inclusive working environment; empower others to bring their full selves to the workplace; celebrate, welcome, and value the different backgrounds and experiences that make up our workforce; recognize that all team members are valued, regardless of race, background, tenure, or title.
- Ability to self-manage, show initiative, be proactive, and drive results.
- Communicate professionally, both verbally and in writing to coworkers and customers.
- Experienced store operations Associate with outstanding skills in customer service, tool product knowledge, understanding of and ability to sell importance of service in the tool rental equation, inventory control experience, problem solving skills (both technical & financial), good communications skills and ability to build relationships with repeat customers.
**Language Skills**:
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write simple correspondence.
- Ability to effectively present information in one-on-one and small
