Case Manager
4 weeks ago
**Case Manager**:
- Apply**Case Manager**:
- Agency: HRA/DEPT OF SOCIAL SERVICES
- Posted on: 05/22/2024- Job type: Full-time
Location
MANHATTAN
- Title Classification: Exam may be required
Department
Domestic Violence-NM
- Salary range: $45,329.00 - $77,633.00- IF YOU ARE HIRED PROVISIONALLY IN THIS TITLE, YOU MUST TAKE AND PASS THE CIVIL SERVICE EXAM WHEN IT BECOMES AVAILABLE TO BE ELIGIBLE FOR CONTINUED EMPLOYMENT.
- Domestic Violence Services (DVS), a program within the Human Resources Administration (HRA), provides a variety of comprehensive immediate and long-term support services to survivors of Domestic Violence and their families. DVS provides oversight for the largest domestic shelter system in the country which provides safety and services for this vulnerable population. This network of more than 55 emergency domestic violence shelters provides temporary emergency housing and supportive services to over 17,500 victims of domestic violence and their children annually. DVS also provides oversight and funding for the 24-hour domestic violence hotline. DVSalso administers the No Violence Again (NOVA) program located at the DHS intake center, and the Domestic Violence Liaison Unit, which provides domestic violence counseling and intervention at Job Centers. DVS partners with a network of community-based organizations, that provide counseling, legal services, financial development services, and job readiness for domestic violence survivors. In addition, DVS leads a nationally recognized domestic violence primary prevention effort, the Teen Relationship Abuse Prevention Program (RAPP).
- The DVS Support and Domestic Violence Liaison Unit, respectively, to provide supportive services to domestic violence survivors. Under the direction of a DVS Supervisor, with latitude for independent judgement, the Caseworker is responsible for providing casework, support services, advocacy, and technical assistance to domestic violence shelters and clients.
- Domestic Violence Services (DVS), is recruiting for number of positions CS title and level to function as a(n) Business title, who will:
- Respond to domestic violence (DV) shelter related events, including requests for safety transfers, referrals for Tier II placement and streamlining of clients from DV Shelter to Department of Homeless Services (DHS).
- Provide on-going housing case management, case work, and supportive services to ensure program addresses all inquiries and tracks outcomes. Accepts and promptly follows up on all requests for information, including constituents’ inquiries and complaints.
- Maintain regular contacts with shelter staff and clients to ensure follow ups and completion of all referrals and requests.
- Advocate on behalf of domestic violence survivors to ensure families receives eligible services and benefits.
- Responsible for completing and maintaining a tracking system/database of all assigned referrals, requesting, and ensuring timely entries and updates of system. Assist in tracking clients’ length of stay in the DVS data management system. - Participate in field work within the five boroughs.- Provide coverage at other locations.
- May require Field Duties
- Collaborate with program supervisors to identify best practices and effective strategies and implementation to support client services and/or the social service shelter support unit. - Collaborate with DV Non-Residential programs that provide DV survivors such core services as telephone hotline assistance, information and referral services, advocacy, counseling, community education/outreach activities and language services.
- Participate in staff trainings, meetings, DV special events, as required. - Assist DV social workers and supervisors, as needed. - Other duties as required by the Program Administrator, Assistant Deputy Commissioner and other senior executives as needed.**Salary**: $45,329 - $52,128
- Work Location: 4 World Trade Center/150 Greenwich Street, New York, NY 10007
- Hours/Schedule: 09:00 AM to 05:00 PMMinimum Qualifications1. A baccalaureate degree from an accredited college or university accredited by regional, national, professional, or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA).
55a ProgramThis position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.- Public Service Loan Forgiveness-
- Residency RequirementNew York City Residency is not required for this position- Additional InformationThe City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, includin
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