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Floating Customer Service Representative

2 months ago


San Jose, United States Shea Properties Full time

**Benefits**
- 3 wks. PTO, paid holidays, medical, dental, vision, 401k, disability and life insurance
- 40 hours per week, Leasing bonuses, Renewal bonuses, Annual bonus & 40% Apt. Discount

**Qualifications**
- Demonstrates initiative, professionalism, personal awareness, integrity and exercises confidentiality in all areas of his/her performance.
- Effective written and oral communication.
- Time management and organization skills.
- Customer service experience required in at least one of the following industries: property management, hospitality, retail, real estate.
- Familiar with Microsoft Office products (Word/Excel/Outlook), Yardi preferred.
- High School Diploma or equivalent.

**Description**

The Floating Customer Service Representative coordinates and facilitates customer service requests, provides back up to team members, and completes special projects as directed by management staff. The Pay range for this position is $22.85 - $25.03/hour. The Floating Customer Service Representative is also eligible to participate in the Office Sales Bonus, Club Shea Program and the discretionary annual bonus plan. JF Shea offers a competitive benefit package including PTO, paid holidays, medical, dental, vision, 401K, disability, life insurance, discounted apartment (based on availability), monthly auto allowance and cell phone allowance.

**Shea Properties - Find Awesome.**
Shea Properties is always looking for talented people who are interested in beginning or continuing their careers in real estate. With a portfolio that includes 10,000 apartment units and 6 million square feet of commercial space in California, Colorado and Washington—and an amazing pipeline of future projects—Shea Properties can help you find your awesome. Our associates love the collaborative, supportive, family-friendly work environment.

Shea Properties is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.

**EOE/M/F/D/V**

Pay: $22.85 - $25.03 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Shift:

- 8 hour shift
- Day shift

Weekly day range:

- Weekends as needed

Work setting:

- In-person

Application Question(s):

- The Shea family of companies promote and adhere to an anti-smoking policy that is strictly enforced. Are you a tobacco smoker (e.g., cigarettes, cigars, pipes, etc.?) Are you a tobacco smoker?
- Are you able to work both weekend days?

Work Location: In person