Project Manager

3 weeks ago

Philadelphia, United States City of Philadelphia Full time

**Company Description**

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What We Offer:

- Impact - The work you do here matters to millions.
- Growth - Philadelphia is growing, why not grow with it?
- Diversity & Inclusion - Find a career in a place where everyone belongs.
- Benefits - We care about your well-being.

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.

The Department of Revenue’s mission is timely, courteous, and prompt collection of all revenue due to the City of Philadelphia, and all tax revenue due to the School District of Philadelphia. This includes the billing and collection of water and sewer charges. The Department of Revenue Water Revenue Division provides all billing and collection functions for water and sewer charges. The collection efforts ensure that the Philadelphia Water Department has the financial resources needed to provide reliable, high-quality water to Philadelphia residents, businesses, and communities. The Department of Revenue is seeking a Project Manager to support the customer information system (CIS) modernization effort.
- Ensure project requirements are achieved in a timely fashion and within budget guidelines
- Create and maintain full-scale project plans, progress reports, requirements documentation, presentations, and associated communication documents
- Plan and schedule project timelines and milestones using appropriate tools, tracking project milestones and deliverables, and estimate the resources and participants needed to achieve project goals
- Control changes in project scope, identify potential risks, manage risk factors, and devise contingency plans
- Manage communication with project stakeholders, reporting on progress, and engaging them in decision-making processes as appropriate
- Ensure compatibility and consistency with existing architectural and enterprise standards, working closely with the Office of Innovation and Technology (OIT)
- Assemble project team, identify needed resources, assign responsibilities, and develop timeframes to facilitate successful completion of project activities and deliverables
- Lead the procurement and contracting process
- Coordinate and communicate timely and accurately with internal stakeholders, partners, vendors, and other outside stakeholders
- Analyze processes and make recommendations for optimizing resources and product delivery
- Ensure effective communication between technical and non-technical functions
- Perform cost/benefit analysis of actions and initiatives
- Schedule meetings and document minutes
- Prepare timely and concise status reports and dashboards for presentation to mid and senior level management
- Oversee day-to-day vendor activities and assure conformance of deliverables to requirements
- Drive and support change management, including business process changes necessitated by the project and communication efforts to educate business users and other project stakeholders

**Experience/Required skills**
- Solid understanding of principles of project management, System Development Life Cycle methodology, and budgeting and the ability to tailor the PMBOK framework to meet organizational needs
- In depth knowledge with expertise in one or more of the following modules: customer data, billing, customer care, payment proces

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