Unit Secretary

Position Summary:
**Position Summary**:

- **Nights : 3:00 PM- 11:00 PM**:

- **Full Time : four - 8 hr shifts per week**

**The unit secretary is responsible for routine clerical/secretarial tasks for persons in a nursing unit.**

Orlando Health ORMC is the flagship hospital of the Orlando Health system and one of the largest tertiary facilities in the region, offering the most advanced care available for surgical, medical, rehabilitative, and emergency care needs, including serving as Central Florida’s only Level One Trauma Center. The hospital provides a comprehensive continuum of care through leading-edge technology and expertise in trauma, heart, vascular, stroke, neuroscience, oncology, surgery and orthopedic care.

This excellence in care has earned the hospital recognition by U.S. News & World Report among the nation’s Best Regional Hospitals and as High Performing Hospitals for 2022-2023 and Magnet recognition in 2023. Research shows that Magnet hospitals have better outcomes, including lower error rates, fewer healthcare-acquired infections and patient falls, lower patient mortality rates, and higher nurse satisfaction and retention. Magnet recognition is the gold standard for nursing excellence and is a reflection of the hospital's nursing professionalism, teamwork, and superiority in patient care.

**The Progressive Care Unit (PCU)** specializes in treating patients whose needs are not critical enough for ICU but too complex for Med Surg. This unit provides the perfect environment for new nurses and experienced nurses to grow, develop, and build the crucial foundation needed to provide exceptional patient care. The patient population cared for on this unit includes complex patients covering all organ systems from COPD, heart failure, DKA, sepsis, respiratory failure, kidney disease, stroke, and so many more. PCU offers many avenues for personal and professional growth, your opportunities are endless.

**Responsibilities**:
**Essential Functions**
- Acts as a receptionist on the unit, greeting and directing visitors, personnel and others in a courteous and informative manner.
- Transcribes physicians’ orders promptly, accurately and completely according to policy/procedure.
- Communicates consultation requests to physicians or therapists promptly and accurately.
- Performs data entry and assembles, compiles, and breaks down medical records.
- Prepare/copy designated medical record/ information for transfer to other facilities.
- Answers phone calls, routes callers, assist in pages, and takes messages and provides routine information to callers.
- Answers patient call lights in person or via intercom; fills request or refers to appropriate person promptly.
- Communicate effectively in all interactions.
- Works under the direction of the charge nurse.
- Assists in making appointments for patients.
- Working knowledge of office/departmental equipment.
- Submits work orders for necessary housekeeping, maintenance, biomedical or other work orders needed.
- Collaborate in partnership interdepartmentally to promote and provide a safe environment.
- Utilize compassion to create a therapeutic environment.
- Transports and delivers items, equipment, and medications (excluding controlled substances and IV chemotherapy drugs) throughout the facility.
- May have limited access to areas storing medications.
- Maintains pre-established par levels of all unit office supplies.
- Assists in the stocking of both unit and office supplies.
- Prioritizes workload to manage multiple priorities.
- Maintains a clean, safe and organized unit.

Qualifications:
**Education/Training**
- High School diploma or equivalent.
- Keyboarding skills and knowledge of Microsoft Word and Excel.
- Knowledge of Medical terminology, or Health Unit Coordinator Certification.

**Licensure/Certification**
- None.

**Experience**
- None.