Patient Scheduling Coordinator

2 weeks ago

Madison, United States UW Health Full time

**Work Schedule**:
100% FTE, 40 hours per week. Shifts scheduled Monday through Friday between the hours of 8:00 AM - 4:30 PM. Hours may vary based on the needs of the clinic.

**Pay**:
UW Health offers a competitive compensation and benefits package. Work experience that is relevant to the position will be taken into consideration when determining the starting base pay.

**Be part of something remarkable
Join the #1 hospital in Wisconsin

Come facilitate and coordinate the care of our patients through effective and timely scheduling. This is a great role to start your career with UW Health. This position offers a wide range of growth opportunities to staff members dedicated to serving our patients.

We are seeking a **Patient Scheduling Coordinator **to:

- Schedule complex appointments which require the coordination of multiple resources to complete scheduling for surgical and non-surgical procedures.
- Evaluation of scheduling policies and procedures.
- Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs. Act as a liaison with leadership to determine scheduling resource needs.

**Education**:
Minimum - High school diploma or equivalent.

Preferred - Associate or Bachelor’s degree in Business Administration, Healthcare, or other related field.

**Work Experience**:
Minimum - One (1) year of previous experience in an office or customer service environment.

Preferred - One (1) year or more of electronic medical scheduling.

**Our Commitment to Diversity, Equity, and Inclusion**

UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.

**American Family Children’s Hospital **in Madison, Wisconsin—also a Magnet®-designated facility—provides specialized care in a healing environment designed especially for pediatric patients and their families. American Family Children’s Hospital is a comprehensive pediatric medical and surgical center ranked among the top 50 children’s hospitals in four medical and surgical specialties, with nationally recognized pediatric specialists in a wide range of fields. It is also home to our Level One Pediatric Trauma Center and Level IV NICU, which cares for the tiniest patients throughout Wisconsin and beyond.

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