Dental Receptionist

1 week ago


Brunswick, United States True Love Dental Full time

Job description

Can you answer phones and service patients simultaneously all with a cheerful persona? Then we are looking for you

True Love Dental is Brunswick, MD's premier dental practice where we truly love all things dental. Our goal is to make a patients visit enjoyable and as stress free as possible. We have earned a reputation for professional, caring, and fun dental services easing their fears and anxiety of dental treatment.

As the front desk staff, you will play an important part of this mission:

- Greet patients
- Master the use of our practice management software, Open Dental
- Review schedule every morning to ensure a smooth flow
- Schedule patients following prescribed policies and procedures
- Create treatment plans for patients
- Collect payments
- Conduct regular chart audits that each patient has future scheduled appointments
- Continuing care
- Follow-up on all missed appointments and confirm future appointments reducing no call/ no shows
- Follow up on all messages received during the day
- Perform other tasks as assigned
- Must be familiar with Open Dental
- You will be cross-trained to do sterilization in the future as well.

This is just a summary of tasks.

Preferred experience:

- Open Dental scheduling software or similar
- Customer service experience
- Strong command of proper grammar

Required
- Must be legally able to work in the United States without sponsorship
- High School Diploma
- Must be able to stand for long periods of time when necessary

Pay: $17.00 - $22.00 per hour

**Benefits**:

- Dental insurance
- Paid time off

Schedule:

- 10 hour shift
- Weekends as needed

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Medical terminology: 1 year (preferred)
- Computer skills: 1 year (preferred)

Work Location: In person



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