Plumbing Project Manager

1 week ago


Palm Desert, United States NexGen HVAC & Plumbing Full time

Overview:
NexGen is currently seeking 2 (two) Plumbing Service Manager's (1 in the Inland Empire and 1 in Simi Valley) to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our Plumbing Service Managers are tasked with managing daily field operations, employee training, retention, recruiting, safety, vendor meeting and ensuring the technicians are providing outstanding service to our customers.
- Searching for high performing Sales Associate/ Project Manager for our plumbing department here at Nexgen._
- With annual salaries as high as $250,000 to $375,000 per year and bonus potential monthly._
- As a Project Manager with Nexgen you will be outfitted with the latest plumbing equipment such as leak detection devices and line locators, to bluetooth cameras and wireless monitoring devices._
- This position will require a valid drivers license as well as a current Home Improvement Sales License issued by the State of California._
- The job description of a Project Manager involves call by call situational awareness, as well as supervision of active plumbing job sites and multiple service technicians on a day to day basis. Project managers are required to ensure a superior customer experience with all of Nexgen's customers by being an effective communicator and maintaining a strong work ethic._
- This position requires a high level of organizational, verbal and nonverbal communications skills. PM's are expected to attend weekly sales meetings as well as service and install check ins daily._

**What’s In It For Me?**
- Market Value Compensation
- Annualized Bonus Plan
- Robust PTO Plan
- Health, Vision and Dental plans for you and your family to choose from
- 401K Retirement Plan with company match up to 30%
- Life Insurance, Short-Term and Long-Term Disability
- Special Program Options: FSA, EAP, Legal Services and Identity Theft
- Continuous Training for your Professional Development
- Working in a dynamic, collaborative, and fun environment
- Coached and supported career growth

**Responsibilities**:
**What Will I Do?**
- Develop a culture of performance excellence to encourage employment growth
- Drive the plumbing department sales through training and development of the field technicians
- Maintain operational excellence through invoice completion, inventory control, safety awareness, and accurate reporting
- Coach service technicians on how to increase average ticket, closing rate, and monthly truck revenue
- Provide a constant flow of product and sales training
- Promote lead generation
- Monitor and control call backs and warranties
- Handle all escalated customer concerns by demonstrating 100% customer satisfaction

Qualifications:
**Do I have What it Takes?**
- High School Diploma or equivalent; Bachelor's Degree preferred
- An in-depth knowledge of plumbing systems.
- Excellent leadership skills and team mentality to enhance team productivity and standards of work produced
- Ability to build business in the private sector, as well as the public sector
- Experience and knowledge of Plumbing and Process systems for residential and commercial dwellings
- Have an understanding of general Plumbing design with have an overall general knowledge of Plumbing material costs
- Positive energy and enthusiasm to drive sales and company growth
- Ability to prioritize, set goals, and manage multiple tasks, handle deadlines


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