Volunteer and Health Program Coordinator

2 months ago

Madison, United States Madison Street Medicine Full time

**POSITION TITLE: Volunteer and Health Program Coordinator**

**REPORTING TO: Executive Director**

**FLSA CLASSIFICATION: Exempt (Salaried) $22/hour + health, dental, vision**

To apply, submit a resume and **cover letter** by April 30th at 5:00 PM CST

**Responsibilities**:
**Related to Medical Programs**:

- Attend weekly Men’s Shelter clinic and assist with operations and data tracking (Monday 5:00pm-8pm)
- Lead monthly Foot Care Clinics (Second Saturday of every month 7:30am-12pm) including data tracking
- Support the weekly Beacon Clinic and other clinics and street rounds as necessary to assist volunteers
- Attend monthly internal Health Care Circle meeting
- Work with volunteers and staff to expand/adjust medical outreach as needs change
- Assist with follow-up needs from clinic encounters as needed, in conjunction with RN
- Coordinate and support volunteers in completing and analyzing regular CHNA.
- Manage and seek out shoe and sock donations, including storage organization
- Monitor and organize medical supplies and donations, order additional supplies as needed
- Initiate and maintain partnerships with other community organizations in conjunction with the Executive Co-Director assigned to those same partnerships.
- Attend relevant healthcare related community meetings, including shelter provider meetings, meetings related to the Public Health vending machine, etc.
- Provide monthly service reports to the Beacon
- Serve as a system administrator for UW Health CareLink, and create accounts for volunteer and staff providers and nurses.
- Track foot care clinic information such as clients served, supplies distributed and any other notable information.

**Related to Volunteer Coordination**:

- Volunteer onboarding, including interview, background checks, setting up in software, VHCP and google drive
- Volunteer recruitment, including posting on recruitment websites, creating social media posts, outreach with local hospitals, RSVPs and other marketing materials and events
- Develop training schedule and opportunities for volunteers to partake in
- Coordinate with other agencies to bring trainings to volunteers
- Monitor and maintain volunteer software to approve shift sign ups
- Track volunteer anniversaries and provide recognition based on the anniversary they’re celebrating
- Create volunteer appreciation posts and plan volunteer events
- Run reports through Better Impact on volunteer hours
- Update Executive Co-Director in charge of the external website of encounters for the year

Qualifications:

- Limited evening and weekend availability to support clinics
- Learn and/or use common office programs such as the Google Drive Suite and a volunteer management software
- Understand or be willing to learn about best practices in handling protected health information in traditional and non-traditional clinical settings
- Communicate effectively in writing and in conversation
- Work both collaboratively and independently
- Ability to be flexible and adapt to changing circumstances
- Creatively problem-solve and follow through on a variety of simultaneous tasks
- Healthcare administration or healthcare background/interest preferred
- Ability to be trained in HMIS and maintain required certifications
- Ability to be trained in MSM Electronic Health Records system and UW Care Link
- Ability to interact with clients in a trauma-informed way that includes harm reduction and centers on the program participants’ needs
- Ability to meet clients where they are at and be flexible and respectable in providing services
- History of positive working relationship with people of diverse racial/ethnic, socio-economic, and educational backgrounds
- Good organizational skills and ability to pay attention to small details
- Ability to learn about government or social service agencies that assist people with housing insecurities
- Commitment to the mission of a small, volunteer driven non-profit organization
- Commitment to anti-racism
- Ability to learn sociocracy form of organization governance
- Lived experience, bilingual in Spanish or ASL is a plus

Hiring Process
- To apply, submit a resume and cover letter by April 30th at 5:00 PM CST
- **Only applicants with a cover letter will be considered**

Pay: From $22.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

**Education**:

- Bachelor's (preferred)

License/Certification:

- Driver's License (preferred)

Work Location: In person

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