Business Office Associate- Ft Days Mmc

6 days ago

Morristown, United States Atlantic Health System Full time

Responsible for handling clerical tasks for the case management and social work department within the hospital. Handles incoming phone calls and other communications, greets clients and visitors, manages files, updates paperwork and other documents, and performs other general office clerk duties and errands.

**Principal Accountabilities**:
1. Communicates correspondence with clients and other departments as needed. Prepares and maintains follow-up of action items to meet deadlines. Assists in faxing of medical records/information to insurance companies.

2. Compiles information and data and maintains updated and accurate spreadsheets for operations. Maintains multiple excel spreadsheets, power points, and word documents for manager and department

3. Manages payroll for the case management and social work department.

4. Responsible for supply ordering and fax/phone/computer maintenance coordination.

5. Manages office phone lines and voice mails. Addresses concerns as appropriate or directs to appropriate person.

6. Accountable for managing invoices and department expenses. Expenses tracked in excel spreadsheets.

7. Provides coverage in case of team member absence, both scheduled and unscheduled coverage and ensures continuity of service.

8. Manages staff scheduling in API electronic program.

9. Establishes, maintains and revises record keeping and filing systems for retention of information in order to facilitate prompt and organized retrieval of information when necessary.

10. Coordinates meetings for manager and department. Records meeting minutes.

11. General information review and basic documentation in EPIC EMR system.

11. Performs other related duties as assigned by manager

12. Maintains a favorable image by demonstrating courtesy, patience, persistence, sensitivity and tact while dealing with the staff, vendors, and general public, particularly difficult patients and their families.

Required:
1. High School Diploma or equivalent.
2. 2 years of relevant experience.

3. Computer knowledge (Microsoft office, webmail, excel, Word, power point)

Preferred:
1. Bachelor's Degree in any related field.

2. Previous hospital clerical experience a plus

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