Catastrophe - Outside Adjuster - Auto

4 weeks ago


Chicago, United States Allstate Full time

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards - a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next - to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.

**We are the Good Hands. We don’t follow the trends. We set them.**

**Allstate Benefits**:
Allstate Benefits: Being a part of Allstate means you receive a benefits package from Day 1 of employment. This includes time off, healthcare, retirement, and more. That is why as an Allstater, you’ll enjoy a Total Rewards package that includes:

- Competitive pay with needed support for continuous development and career advancement.
- Flexibility in scheduling and a time off policy that helps support your work/life balance.
- Initial and ongoing training to get you proficient in your new role.

**A day in the life of a CAT Outside Adjuster, and what it takes to do the job**:
As a Catastrophe Field Adjuster, you'll be responsible for meeting with customers across the country to investigate, negotiate and settle moderately complex vehicle damage (which may include automobiles, motorcycles, all-terrain vehicles, recreational vehicles, and boats), or flood claims, when our customers are involved in a catastrophic event. Your daily tasks will include driving to the impacted areas, conducting inspections, evaluating policies and endorsements for coverage, preparing estimates in CCC One and occasionally Mitchell estimating programs, and settling claims on site with customers. This role follows a 10-day on and 4-day off schedule, with 12-hour workdays throughout the year. Expect to travel at least 50% of the time to perform inspections. In instances where travel is not possible or weather conditions do not permit on-site inspections, you will handle claims remotely through the ClaimsX Video Collaboration platform.

**Preferred Qualifications**:

- Previous experience as an outside adjuster is highly desired.
- Proficiency in using CCC one, Mitchell and other relevant software for estimating.
- Strong critical thinking and technical skills to assess damages accurately and expedite claims settlements.
- Excellent communication and interpersonal skills to provide exceptional customer service.
- Proficient knowledge in paintless dent repair, specifically Hailgrids
- Negotiate repair times and techniques with repair facilities for multiple types of losses
- Ability to travel to customers' homes and handle claims countrywide.
- Detail-oriented and organized, with a focus on delivering high-quality work.
- Valid driver's license and willingness to travel as part of the job requirements.

You’ll wear a few hats to fill a few roles throughout your day that all require a level of experience.

**Education and Experience**:

- 4 year Bachelors Degree (preferred)
- 2 or more years of experience (preferred)
- I-CAR Certification (preferred)
- In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

**License Requirements**:

- As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license. If applicable, you will be required to secure license(s) within 60 days of hire.
- If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.
- Sign-on Bonus: You may be eligible for a $1000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.

Compensation offered for this role is $59,250.00-$96,937.50 per year and is based on experience and qualifications.

**Good Hands. Greater Together. ℠**

Learn more about life at Allstate. Connec



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