Customer Service Representative

3 weeks ago

Cumberland, United States NTT DATA Services Full time

We are seeking Customer Service Reps preferably with Healthcare/Medical experience for an onsite role in Cumberland, RI. This is scheduled to be a 6+ month contract role.

In this role you will be responsible for support for the prescription records team responsible for providing concise patient and prescription information in accordance with HIPAA

Knowledge of Medicare, Medicaid, and 3rd party vendors is a plus. The primary responsibilities are to verify insurance coverage for potential new clients. Additionally, this role will re-verify insurance coverage for existing patients in order to process patient prescription needs successfully and demonstrate excellent customer services to patients, healthcare professionals, and insurance carriers. This role will require an understanding of insurance concepts, including drug cards, major medical benefits, and per diem coverage.

**Experience**:

- Minimum of 1 year in a customer service or call center environment (call center type environments preferred).
- Must have effective and empathetic communication style in managing inbound calls and communications with clients and team members.
- Computer experience is required with proficiency in Microsoft Outlook, Word and Excel.
- Experience in a health care setting or insurance industry is a plus, including knowledge of basic insurance and third party terms and medical terminology.
- Must be able to read and interpret policies, procedures and instructions.
- Effective organizational skills and ability to prioritize a fluctuating workload and competing priorities is essential.

Hours: Monday-Friday 8:30am-5pm onsite

Education: Verifiable high school diploma or GED is required.

**Job Types**: Full-time, Contract, Temporary

Pay: $18.00 per hour

Expected hours: 40 per week

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- High school or equivalent (required)

**Experience**:

- healthcare: 1 year (preferred)
- Microsoft Office: 1 year (preferred)
- Customer Service Rep: 1 year (required)
- Medicaid/Medicare: 1 year (preferred)

Work Location: In person

  • Customer Service Representative

    4 weeks ago

    Cumberland, United States U-Haul Full time

    Location: 135 Mendon Rd, Cumberland, Rhode Island 02864 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    7 days ago

    Cumberland, United States U-Haul Full time

    Location: 135 Mendon Rd, Cumberland, Rhode Island 02864 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul companys...

  • Customer Service Representative

    3 weeks ago

    Cumberland, United States U-Haul Full time

    Location: 135 Mendon Rd, Cumberland, Rhode Island 02864 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Representative – Customer Service

    1 month ago

    Cumberland, United States US Tech Solutions, Inc. Full time

    Job Title: Representative – Customer Service Location: Cumberland RI, 02864 Duration: 6 months contract Shift Timing: Monday - Friday 8:30 - 5 Job Description: Billing Specialist I will be responsible for qualifying, preparing and submitting claims to Copay assistance programs. Individual must work with Omnicare pharmacy operations staff,...

  • Representative - Customer Service

    1 month ago

    Cumberland, United States US Tech Solutions Full time

    Job Title: Representative – Customer Service Location: Cumberland RI, 02864 Duration: 6 months contract Shift Timing: Monday - Friday 8:30 - 5 Job Description: Billing Specialist I will be responsible for qualifying, preparing and submitting claims to Copay assistance programs. Individual must work with Omnicare pharmacy operations staff,...

  • Representative - Customer Service

    3 weeks ago

    Cumberland, United States US Tech Solutions Full time

    Job Title: Representative Customer Service Location: Cumberland RI, 02864 Duration: 6 months contract Shift Timing: Monday - Friday 8:30 - 5 Job Description: Billing Specialist I will be responsible for qualifying, preparing and submitting claims to Copay assistance programs. Individual must work with Omnicare pharmacy operations staff, prescriber...

  • Representative – Customer Service

    1 month ago

    Cumberland, United States US Tech Solutions, Inc. Full time

    Job Title: Representative – Customer Service Location: Cumberland RI, 02864 Duration: 6 months contract Shift Timing: Monday - Friday 8:30 - 5 Job Description: Billing Specialist I will be responsible for qualifying, preparing and submitting claims to Copay assistance programs. Individual must work with Omnicare pharmacy operations staff,...

  • Representative – Customer Service

    3 weeks ago

    Cumberland, United States US Tech Solutions, Inc. Full time

    Job Title: Representative – Customer Service Location: Cumberland RI, 02864 Duration: 6 months contract Shift Timing: Monday - Friday 8:30 - 5 Job Description: Billing Specialist I will be responsible for qualifying, preparing and submitting claims to Copay assistance programs. Individual must work with Omnicare pharmacy operations staff,...

  • Representative - Customer Service

    3 weeks ago

    Cumberland, United States US Tech Solutions Full time

    Job Title: Representative – Customer Service Location: Cumberland RI, 02864 Duration: 6 months contract Shift Timing: Monday - Friday 8:30 - 5 Job Description: Billing Specialist I will be responsible for qualifying, preparing and submitting claims to Copay assistance programs. Individual must work with Omnicare pharmacy operations staff,...

  • Customer Service Representative

    24 hours ago

    Cumberland, United States US Tech Solutions Full time

    Job Title: Customer Service Representative Location: Cumberland, RI, USA, 02864 ( Hybrid – onsite Tuesday, Wednesday and Thursday) Duration: 12 months contract Job Description: The Medical Staff Office Senior Coordinator has primary responsibility for the non-clinical aspects of physician operations administered. In this role you will be a part of a...

  • Customer Service Representative

    3 weeks ago

    Cumberland, United States US Tech Solutions, Inc. Full time

    Job Title: Customer Service Representative Location: Cumberland, RI, USA, 02864 ( Hybrid – onsite Tuesday, Wednesday and Thursday) Duration: 12 months contract Job Description: The Medical Staff Office Senior Coordinator has primary responsibility for the non-clinical aspects of physician operations administered. In this role you will be a part of...

  • Customer Service Representative

    3 weeks ago

    Cumberland, United States US Tech Solutions, Inc. Full time

    Job Title: Customer Service Representative Location: Cumberland, RI, USA, 02864 ( Hybrid – onsite Tuesday, Wednesday and Thursday) Duration: 12 months contract Job Description: The Medical Staff Office Senior Coordinator has primary responsibility for the non-clinical aspects of physician operations administered. In this role you will be a part of...

  • Customer Service Representative

    3 days ago

    Cumberland, United States Rose International Full time

    Date Posted: 06/18/2024 Hiring Organization: Rose International Position Number: 466008 Job Title: Customer Service Representative Job Location: Cumberland, RI, USA, 02864 Work Model: Onsite Shift: Monday - Friday 8:30 AM - 5:00 PM Employment Type: Temporary Estimated Duration (In months): 7 Min Hourly Rate ($): 18.00 Max Hourly Rate...

  • Representative - Customer Service

    4 weeks ago

    Cumberland, United States US Tech Solutions Full time

    Job Description: Billing Specialist I will be responsible for qualifying, preparing and submitting claims to Copay assistance programs. Individual must work with Omnicare pharmacy operations staff, prescriber offices, third party payers, patients and/or their responsible parties and claim processors. This position requires work within several different...

  • Customer Service Representative

    1 day ago

    Cumberland, United States Rose International Full time

    **Only those lawfully authorized to work in the designated country associated with the position will be considered.** **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.** Effective delivery of company products and services. responds to...

  • Customer Service Representative

    3 days ago

    Cumberland, United States Rose International Full time

    **Only those lawfully authorized to work in the designated country associated with the position will be considered.** **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.** Effective delivery of company products and services. responds...

  • Medicare Customer Service Representative

    7 days ago

    Cumberland, United States Veterans Sourcing Group Full time

    **REQUIREMENT DETAILS** **Job Title: Customer Service Rep - Medicare/Medicaid** **Location: Cumberland, RI- ONSITE** **Pay Rate: $18/hr on W2** **Duration: 6-month contract with Possible extension** **Prescreen - Please have the following on the top of each resume.** - Understands the job is on site. Cumberland RI - Has transportation **Tasks for Customer...

  • Customer Service Clerk

    4 weeks ago

    Cumberland, United States Old Dominion Freight Full time

    Customer Service Clerk page is loaded **Customer Service Clerk** **Customer Service Clerk** locationsCumberland, RI time typeFull time posted onPosted 2 Days Ago job requisition idR-2022-9384 Old Dominion Freight Line is currently recruiting for a Customer Service Representative to join our OD Family Culture. This role will successfully provide exceptional...

  • Patient Services Representative

    2 weeks ago

    Cumberland, United States University of Pittsburgh Medical Center Full time

    Purpose: Do you enjoy providing customer service? Are you looking to work with patients? UPMC Corporate Services is looking to hire a casual Patient Services Representative to support UPMC Western Maryland. A casual employee has no set hours, but is scheduled to work as needed. This role would work various daylight, evening, and overnight shifts Monday...

  • Patient Services Representative

    1 week ago

    Cumberland, United States University of Pittsburgh Medical Center Full time

    UPMC Corporate Services is looking to hire a part-time Patient Services Representative to support UPMC Western Maryland. This role will work various shifts between 5:30 am and 11:15 pm Monday through Friday as well as rotating weekends and holidays. A Patient Services Representative is responsible for welcoming patients upon arrival and promoting the usage...