Automotive Sales Consultant

3 weeks ago

Springfield, United States Scott Kia of Springfield Full time

We have a great opportunity for Product Specialists. Previous experience is helpful but not necessary.

If you are outgoing, positive, organized, friendly, gregarious, structured, and enjoy working on a team, then this is the place for you. If you are ready for a career change, enjoy interacting with people, making them happy, and have a strong desire for financial success, we would really like to meet with you

What we offer:

- Medical, dental, vision
- 401K match
- Birthdays off
- Personal time off
- Paid vacation
- Frequent employee appreciation events such as sports games, fishing trips, and barbeques

**Responsibilities**:

- Realize that business is built on customer satisfaction and devote himself/herself to guaranteeing the satisfaction of customers.
- Determine each customer’s vehicle needs by asking questions and listening.
- Demonstrate vehicles (including test drives).
- Report to the vehicle Sales Manager regarding objectives, planned activities, reviews, and analyses.
- Keep abreast of incoming inventory, features, accessories, etc., and how they benefit customers.
- Work with the service department and body shop to ensure that vehicles are reconditioned as expected and on schedule.
- Attend sales meetings and training offered by the dealership and the manufacturer.
- Maintain an owner follow-up system that encourages repeat and referral business.
- Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plan more effectively.
- Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership’s service department.

**Qualifications**:

- Previous retail sales or customer service experience preferred
- Enthusiastic with high energy throughout the sales workday
- Outgoing and friendly, especially while handling objections
- Quality customer service skills and sales track record
- Strong communication skills, in-person and over the phone
- Persuasive and able to overcome customer objections during the sales process
- Focuses on the customer’s needs to enhance dealership and personal sales
- Eager to learn dealership best practices and advance customer service skills
- Ready to hit the ground running on learning new products in and out

About the Dealership

The Scott dealerships have been family owned and operated since 1929. We serve our customers in Downingtown, Exton, Main Line, King of Prussia, Pottstown, Delaware County, and surrounding areas.

At Scott, we treat our customers like family and we extend that same treatment to our employees. Our team works with a collaborative approach and encourages success amongst each of our members. We encourage career progression and promote from within often.

We are an equal opportunity employer.

Pay: $42,488.15 - $143,052.74 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus opportunities
- Commission pay

**Experience**:

- Customer service: 1 year (required)

Work Location: In person

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