Help Desk Analyst

Our government client is looking for an experienced Help Desk Analyst on an onsite 9+ months renewable contract role in Harrisburg, PA. Position- Help Desk Analyst Job Description: This is a Tier 1 position requiring working on phones all day. This position is 100% on the phones, password resets and application support. No Tier 2 work will be...

**Role: Help Desk Analyst** **Location: Harrisburg, PA** **Duration: 1+ Months (Possible to extend)** **There are two available Tier 1 positions.** **This requisition has an hour-long in-person interview.** **This requisition's current PO is funded through 6/30/24, so use that date in the RTR. Contract end date is dependent on the final schedule and...

Help Desk Analyst - 1+ year of field experience. 2-year associates degree or equivalent technical study.The training cycle for these positions run 3-4 weeks, so start dates would most often fall 2 to 3 weeks from the date of acceptance. Two possibly three successful candidates could be in each training class due to the team s training limitation. This team...

There are two available Tier 1 positions. This team teleworks on every Friday. This position is 100% onsite and at The Riverfront Office Center (ROC) (the main DMV building along the Susquehanna River, just south of I-83), specifically located at - 1101 South Front St., Harrisburg, PA 17104 The Help Desk Analyst performs the skills listed below - Provides...

Help Desk Analyst - Tier 1Onsite Role at Harrisburg PAJob Description:This is a Tier 1 position requiring working on phones all day. This position is 100% on the phones, password resets and application support. This is an operational-type job and reliability, and communication are key components to making the department successful. Someone with customer...

Help Desk Analyst - Tier 1Onsite Role at Harrisburg PAJob Description:This is a Tier 1 position requiring working on phones all day. This position is 100% on the phones, password resets and application support. This is an operational-type job and reliability, and communication are key components to making the department successful. Someone with customer...

The training cycle for these positions run 3-4 weeks, so start dates would most often fall 2 to 3 weeks from the date of acceptance. Two possibly three successful candidates could be in each training class due to the team's training limitation.This team teleworks on every Friday.This position is 100% onsite and at The Riverfront Office Center (ROC) (the main...

The training cycle for these positions run 3-4 weeks, so start dates would most often fall 2 to 3 weeks from the date of acceptance. Two possibly three successful candidates could be in each training class due to the team’s training limitation.This team teleworks on every Friday.This position is 100% onsite and at The Riverfront Office Center (ROC) (the...

The training cycle for these positions run 3-4 weeks, so start dates would most often fall 2 to 3 weeks from the date of acceptance. Two possibly three successful candidates could be in each training class due to the team’s training limitation.This team teleworks on every Friday.This position is 100% onsite and at The Riverfront Office Center (ROC) (the...

The training cycle for these positions run 3-4 weeks, so start dates would most often fall 2 to 3 weeks from the date of acceptance. Two possibly three successful candidates could be in each training class due to the team’s training limitation.This team teleworks on every Friday.This position is 100% onsite and at The Riverfront Office Center (ROC) (the...

Job Summary: **Responsibilities**: - Analyze and resolve hardware and software problems - Provide support for network connectivity, including LANs, WANs, VPNs, and mobile devices - Assist in maintaining IT infrastructure and network administration tasks - Collaborate with team members to improve IT processes - Utilize ticketing systems like Jira to track...

StarsHR has the following contract opportunity available with our client in Harrisburg, Pennsylvania.*Tier 1 Help Desk Analyst*Duties and Responsibilities:• Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone.• Investigates and resolves computer software and hardware problems of users.• Answers...

The Help Desk Analyst performs the skills listed below- • Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. • Investigates and resolves computer software and hardware problems of users. • Answers questions, applying knowledge of computer software, hardware, systems, and procedures. •...

**Role - HDA3 A4 SC3 (Tier 1 Help Desk)** **Location : 1101 South Front St., Harrisburg, PA ---(Onsite)** **Duration: 6+ Months** **The Help Desk Analyst performs the skills listed below-** - Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. - Investigates and resolves computer software and...

StarsHR has the following contract opportunity available with our client in Harrisburg, Pennsylvania.Tier 1 Help Desk AnalystDuties and Responsibilities:Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone.Investigates and resolves computer software and hardware problems of users.Answers questions,...

There are two available Tier 1 positions. **This requisition has an hour-long in-person interview.** This team teleworks on every Friday. This position is 100% onsite and at The Riverfront Office Center (ROC) (the main DMV building along the Susquehanna River, just south of I-83), specifically located at - 1101 South Front St., Harrisburg, PA 17104 Since...

Job DescriptionJob DescriptionThis is onsite position.  The selected candidate will work from the client's Harrisburg, PA office.  The candidate will also need to work on Saturdays from 8AM-12PM once a quarter.  Telework is available every Friday.This is a Tier 1 support position requiring working on phones all day. This position is 100% on the...

Required Skills: • Experience with call tracking and ticketing software • Attentive to details and ability to be resourceful (using supplied documentation) • Ability to support users with limited knowledge of computers, software, hardware, and systems • Above average communication skills and telephone manner. • Excellent organizational skills •...

Required Skills: Experience with call tracking and ticketing software Attentive to details and ability to be resourceful (using supplied documentation) Ability to support users with limited knowledge of computers, software, hardware, and systems Above average communication skills and telephone manner. Excellent organizational skills Basic User &...

Required Skills: • Experience with call tracking and ticketing software • Attentive to details and ability to be resourceful (using supplied documentation) • Ability to support users with limited knowledge of computers, software, hardware, and systems • Above average communication skills and telephone manner. • Excellent organizational skills •...