Instrumentation Core Staff

3 weeks ago

Worcester, United States Worcester Polytechnic Institute Full time

**JOB TITLE**
Instrumentation Core Staff

**LOCATION**
Worcester

**DEPARTMENT NAME**
Manufacturing Innovation

**DIVISION NAME**
Worcester Polytechnic Institute - WPI

**JOB DESCRIPTION SUMMARY**
The Instrumentation Core Staff is responsible for maintenance, training, and technical support for life science instrumentation in core research facilities. The primary responsibilities include establishing and supporting experimental procedures as well as troubleshooting and maintaining a variety of life science instrumentation. The Instrumentation Core Staff member is part of WPI's core facilities' technical support team and partners closely with faculty, staff, and students (undergraduate and graduate) to ensure customers' needs are met. The major scientific instrumentation includes GC-MS, LC-MS, PCR, AFM, flow cytometry, and plate readers.

**JOB DESCRIPTION**

Working under the direction of the Director of the Life Sciences and Bioengineering Center (LSBC) this position will be responsible for performing varied duties including the following:

- Communicate effectively with all stakeholders and provide exceptional customer service
- Develop and implement procedures for life science instrumentation
- Manage and track instrument usage and maintenance in iLab online calendaring system
- Effectively manage internal and external users' access, training, scheduling, usage tracking, and monthly invoicing in iLab and Workday
- Identify and maintain appropriate supply of spare parts/consumables for all of the instruments, including order placement and receipt
- Produce quarterly and annual usage reports;
- Enable efficient new instrument installations by partnering with faculty, Procurement and Facilities colleagues, and others as necessary
- Forge strong partnerships with faculty and fellow technical support staff
- Liaison with WPI Facilities staff and safety officers
- Develop and disseminate instrumentation startup guides and tutorials as needed
- Train new users and certify competence
- Stay current on analytical techniques and technologies by attending training workshops
- Perform all other duties as assigned

**Requirements**:

- Bachelor's degree in Biology or related field
- 5 Years industry experience
- Experience with PCR, flow cytometry, plate readers, liquid handling
- Experience with Atomic Force Microscopy with knowhow in advanced scanning probe modes
- Be an effective and flexible communicator to a very diverse community
- Strong technical, analytical, and computer skills
- Be responsive to customers' needs

**FLSA STATUS**
United States of America (Exempt)

**About WPI**
WPI is a vibrant, active, and diverse community of extraordinary students, world-renowned faculty, and state of the art research facilities. At WPI, we have competitive and comprehensive benefits, including health insurance, long-term care, retirement, tuition assistance, flexible spending accounts, work-life balance and much more.

**Diversity & Inclusion at WPI**
WPI is committed to creating an inclusive workplace where everyone feels valued and respected; a place where every student, faculty and staff member can be themselves, so that they can study, live, and work comfortably, to reach their full potential, and make meaningful contributions in order to meet departmental and institutional goals. WPI thrives on innovative practice and welcomes diverse perspectives, insight, and people from diverse lived experiences, to enhance the community environment and propel the institution to the next level in a competitive, global marketplace.

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