Instrumentation Core Staff

4 weeks ago

Worcester, United States Worcester Polytechnic Institute Full time

JOB TITLE

Instrumentation Core Staff

LOCATION

Worcester

DEPARTMENT NAME

Manufacturing Innovation

DIVISION NAME

Worcester Polytechnic Institute - WPI

JOB DESCRIPTION SUMMARY

The Instrumentation Core Staff is responsible for maintenance, training, and technical support for life science instrumentation in core research facilities. The primary responsibilities include establishing and supporting experimental procedures as well as troubleshooting and maintaining a variety of life science instrumentation. The Instrumentation Core Staff member is part of WPI's core facilities' technical support team and partners closely with faculty, staff, and students (undergraduate and graduate) to ensure customers' needs are met. The major scientific instrumentation includes GC-MS, LC-MS, PCR, AFM, flow cytometry, and plate readers.

WPI is passionate about creating an inclusive workplace that promotes and values diversity. We are looking for candidates who can support our commitment to equity, diversity and inclusion.

JOB DESCRIPTION

Working under the direction of the Director of the Life Sciences and Bioengineering Center (LSBC) this position will be responsible for performing varied duties including the following:

* Communicate effectively with all stakeholders and provide exceptional customer service
* Develop and implement procedures for life science instrumentation
* Manage and track instrument usage and maintenance in iLab online calendaring system
* Effectively manage internal and external users' access, training, scheduling, usage tracking, and monthly invoicing in iLab and Workday
* Identify and maintain appropriate supply of spare parts/consumables for all of the instruments, including order placement and receipt
* Produce quarterly and annual usage reports;
* Enable efficient new instrument installations by partnering with faculty, Procurement and Facilities colleagues, and others as necessary
* Forge strong partnerships with faculty and fellow technical support staff
* Liaison with WPI Facilities staff and safety officers
* Develop and disseminate instrumentation startup guides and tutorials as needed
* Train new users and certify competence
* Stay current on analytical techniques and technologies by attending training workshops
* Perform all other duties as assigned

Requirements:

* Bachelor's degree in Biology or related field
* 5 Years industry experience
* Experience with PCR, flow cytometry, plate readers, liquid handling
* Experience with Atomic Force Microscopy with knowhow in advanced scanning probe modes
* Be an effective and flexible communicator to a very diverse community
* Strong technical, analytical, and computer skills
* Be responsive to customers' needs

FLSA STATUS

United States of America (Exempt)

WPI is an Equal Opportunity Employer that actively seeks to increase the diversity of its workplace. All qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. It seeks individuals with diverse backgrounds and experiences who will contribute to a culture of creativity, collaboration, inclusion, problem solving, innovation, high performance, and change making. It is committed to maintaining a campus environment free of harassment and discrimination.

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