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Medical Assistant/front Desk Receptionist

2 months ago

Park Ridge, United States LM Prasad MD SC Full time

Responsibilities:

- Greet and check-in patients, ensuring a positive and welcoming experience
- Answer phone calls and direct them to the appropriate department or individual
- Schedule appointments and manage the appointment calendar
- Collect patient information and update medical records.
- Complete charting, scan relevant documents, collect insurance details and deductibles.
- Verify insurance coverage and assist with insurance billing
- Prepare instruments for office based procedures
- Clean and stock examination rooms
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Provide general office support to medical staff

**Skills**:

- Excellent patient service skills, with the ability to provide compassionate and professional care
- Proficiency in using phone systems and handling multiple phone lines
- Knowledge of medical records management and confidentiality protocols
- Familiarity with emergency room (ER) procedures and protocols is a plus
- Strong administrative skills, including data entry, scheduling, and organization
- Previous experience as a medical receptionist or in a similar role is preferred
- Experience in a dental office or as a dental receptionist is also beneficial
- Ability to provide medical administrative support to ensure smooth clinic operations

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, skills, duties, or requirements. The employer reserves the right to modify the job description as needed.

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Dependent health insurance coverage
- Free parking
- Health insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Vision insurance

Healthcare setting:

- Clinic
- Private practice

Medical specialties:

- Surgery

Schedule:

- Monday to Friday

Work Location: In person