Current jobs related to Guest Services Agent - Saddle River - Residence Inn Saddle River
-
Guest Services Representative
3 weeks ago
Green River, Wyoming, United States Avantic Lodging Enterprises Full timeJob SummaryAvantic Lodging Enterprises is seeking a highly skilled Guest Services Agent to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience during their stay.Key ResponsibilitiesGuest Registration: Register guests in a...
-
Customer Service Manager
4 months ago
Saddle Brook, United States Manny Coby - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If...
-
Office Representative
4 months ago
Saddle Brook, United States Manny Coby - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...
-
Night Auditor
2 weeks ago
Saddle River, New Jersey, United States Residence Inn Saddle River Full timeJob SummaryThe Night Auditor is a key member of the Residence Inn Saddle River team, responsible for ensuring the accuracy and integrity of financial transactions and guest billing. This role requires a high level of attention to detail, strong analytical skills, and excellent communication abilities.Key ResponsibilitiesReconcile all hotel cashier...
-
Life Insurance Position
4 months ago
Saddle Brook, United States Manny Coby - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Life Insurance Position - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you...
-
Customer Service Representative
3 months ago
Iron River, United States Marla Shamion - State Farm Agent Full timeJob DescriptionJob DescriptionBenefits:Simple IRAFlexible schedulePaid time offTraining & development Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm...
-
Little River, United States Callie Wise - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Financial Services Representative State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...
-
Little River, United States Callie Wise - State Farm Agent Full timeJob DescriptionJob DescriptionBenefits:Bonus based on performanceCompany partiesFree food & snacksTraining & development Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Financial Services Representative State Farm Agent Team Member. We seek an energetic professional interested in...
-
Insurance and Financial Services Position
4 months ago
Eagle River, United States Troy Sayer - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance and Financial Services Position - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...
-
Front Desk Agent
1 month ago
Saddle Brook, United States Pyramid Global Hospitality Full timeProperty About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...
-
Dining Services Manager
3 weeks ago
Saddle River, New Jersey, United States Holy Name Medical Center Full timeAbout the RoleThe Dining Services Manager at Holy Name Medical Center plays a vital role in creating a warm and welcoming dining experience for patients, their families, and visitors. This position requires a unique blend of hospitality skills, empathy, and sensitivity to the needs of a healthcare environment.Key ResponsibilitiesGreet and Welcome Patients...
-
Guest Service Ambassador
2 weeks ago
Toms River, New Jersey, United States Nothing Bundt Cakes Full time{"title": "Guest Service Representative", "description": "Delightful Guest ExperiencesAt Nothing Bundt Cakes, we're passionate about creating unforgettable experiences for our guests. As a Guest Service Representative, you'll play a vital role in making every visit a sweet success. Your warm smile, attentive nature, and expertise in our delicious cakes will...
-
Receptionist - State Farm Agent Team Member
2 months ago
Little River, United States Wyman Wise - State Farm Agent Full timeJob DescriptionJob DescriptionPosition Overview:Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the...
-
Customer Service Representative
1 week ago
Saddle Brook, New Jersey, United States Pyramid Global Hospitality Full timeKey ResponsibilitiesWe are seeking a skilled and courteous Front Desk Agent to join our team at Pyramid Global Hospitality.Key Responsibilities:Greet customers immediately with a friendly smile and provide prompt and courteous service.Register guests efficiently and accurately, ensuring a seamless check-in experience.Closely monitor guest accounts and ensure...
-
Guest Service Ambassador
7 days ago
Toms River, New Jersey, United States Nothing Bundt Cakes Full timeBe a Part of Something SweetAt Nothing Bundt Cakes, we're on a mission to bring joy to our guests and our communities. As a Guest Service Representative, you'll play a vital role in making every celebration sweeter. You'll be the face of our bakery, providing exceptional customer service and ensuring that every guest leaves with a smile on their face.What...
-
Account Manager
4 months ago
Rocky River, United States Suzanne Parker - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...
-
Guest Service Representative
4 months ago
Elk River, United States Coborn's Incorporated Full timeCompany Introduction If you're friendly and dependable and you like to work with terrific guests, we'd love to talk about an opportunity on our team! Coborn's, Inc. is a fast-growing employee-owned grocery retailer located in the Midwest. Our grocery store formats include Coborn's, Cash Wise, Marketplace Foods, Hornbacher's, Tadych's Marketplace Foods,...
-
Insurance Account Representative
4 months ago
Wood River, United States Mike Fahnestock - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewI am a local State Farm Insurance Agent looking to hire an outgoing and customer-focused individual who enjoys working with the public. Do you aspire to some day run your own business, be an advisor looked to in your community, and lead a team? As part of my successful team, I will assist in developing your...
-
Account Representative
2 months ago
Elk River, United States Kevin Gleitz - State Farm Agent Full timeJob DescriptionJob DescriptionBenefits:401(k)401(k) matchingPaid time off Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...
-
Office Representative
3 months ago
Little River, United States Wyman Wise - State Farm Agent Full timeJob DescriptionJob DescriptionPosition Overview:Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the...
Guest Services Agent
3 months ago
Compensation Type: Hourly Highgate Hotels:
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
**Location**:
Residence Inn Saddle River
7 Boroline Rd
Saddle River, NJ 07458
Overview:
The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
**Responsibilities**:
- Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.- Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).- Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.- Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.- Review Front Office log and Trace File daily.- Answer inquires from guests regarding restaurants, transportation, entertainment, etc.- Follow all cash handling and credit policies.- Be aware of all rates, packages and special promotions as listed- Be familiar with all in-house groups.- Be aware of closed out and restricted dates.- Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.- Be familiar with hospitality terminology.- Have knowledge of emergency procedures and assist as needed.- Handle check-ins and checkouts in a friendly, efficient and courteous manner.- Use proper two-way radio etiquette at all times when communicating with other employees.- Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.- Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.- Be able to complete a bucket check, room rate verification report, and housekeeping report.- Balance and prepare individual paperwork for closing of shift according to hotel standards.- Maintain and market promotions and guest programs.- Maintain a clean work area.- Assist guests with safe deposit boxes.
Qualifications:
- College course work in related field helpful.- Experience in a hotel or a related field preferred.- High School diploma or equivalent required.- Computer experience required.- Customer Services experience preferred.- Flexible and long hours sometimes required.- Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.- Ability to stand during entire shift.- Maintain a warm and friendly demeanor at all times.- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.- Must be able to multitask and prioritize departmental functions to meet deadlines.- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.- Attend all hotel required meetings and trainings.- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.-
- Must be able to cross-train in other hotel related areas.- Must be able to maintain confidentiality of information.- Must be able to show initiative, including anticipating guest or
