Scheduler Ii

3 weeks ago

Mission Viejo, United States CHOC Children's Full time

Work Location

Mission Viejo, California

Work Shift

Evening - 08hrs (United States of America)

Why CHOC?

Job Summary

The Scheduler II is responsible for scheduling complex procedures and appointments; ensuring thorough and complete information is obtained. Facilitates the scheduling and registration process and optimizes efficiencies and workflows. Works as a liaison between family, insurance carrier, physician office, and clinical professionals to assure scheduling occurs in a highly accurate and timely manner. Assists with covering for the front office as needed.

Pay Range

Minimum $21.55 Midpoint $28.56 Maximum $35.57
- Rate of pay is determined by various factors, including but not limited to knowledge, skills, competencies, experience, education, as well as position requirements._

Experience
- Required: Minimum one (1) year of scheduling and registration experience in a healthcare setting using a computerized scheduling system or two (2) years of front office experience.
- Preferred: Experience coordinating and scheduling complex procedures. Experience coordinating patient care with multiple departments.

Education
- Required: High School Diploma/ GED or equivalent.
- Preferred: Associate degree in related field.

Training
- Required: None required.

Specialized Skills
- Required: Excellent verbal and written communication skills. Working knowledge of computer software, i.e. Microsoft products. Ability to pleasantly handle interruptions in work-tasks due to greeting people & answering a multiple phone line. Excellent organizational skills, critical thinking skills, judgment, and interpersonal skills with the ability to work harmoniously. Ability to obtain authorizations. Knowledge of Government and Commercial insurance systems.
- Preferred: Bilingual in English/ Spanish highly preferred.

Licensure
- Required: None required.

Work Environments - Functional Demand:
Light - Moderate energy level Lift and carry 25-35 lbs. Push/pull 50-100 lbs. (ie. empty bed, stretcher).

Physical Activity Requirements:
Bending, Carry Objects, Climbing, Keyboard use/repetitive motion, Pinching/fine motor activities, Push/Pull, Reaching forward, Reaching overhead, Sitting, Squat/kneel/crawl (Squad & Knee), Standing, Talk or hear, Taste or smell, Twisting, Walking, Wrist position deviation

Physical Activity Lifting

Lifting (Floor to waist level) - Constant 67 or more%, Lifting (Floor to waist level) - Frequent 36-66%, Lifting (Floor to waist level) - Occasional 0-35%, Lifting (Waist level and above) - Constant 67 or more%, Lifting (Waist level and above) - Frequent 36-66%, Lifting (Waist level and above) - Occasional 0-35%

Sensory Requirements:
Color Discrimination, Depth Perception, Far Vision, Hearing, Near Vision

Environment Requirements:
Airborn Communicable Disease, Bloodborne Pathogens, Chemical, Dust Particular Matter, Extreme Noise Levels, Extreme Temperatures, Radiation, Uneven Surfaces or Elevations

Non-Discrimination Statement:
CHOC does not discriminate on the basis of age, race, color, religion, national origin, ancestry, marital status, genetic information, disability, sex, gender (including pregnancy, breastfeeding, childbirth, lactation or related medical conditions), gender identity or expression, medical condition, sexual orientation, veteran status, military or uniformed service member status, or other protected characteristics in accordance with state and federal laws.

If you desire support or accommodations throughout the Talent Acquisition process, please inform your Talent Acquisition Partner.

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