Surgical Practice Development Manager

3 weeks ago

Naperville, United States Bausch + Lomb Full time

**Bausch + Lomb (NYSE/TSX**: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world—from the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better.

Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing, and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries, extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future.

The Practice Development Manager (PDM) is responsible for engaging cataract and refractive ophthalmology practice staff to grow utilization of our eyeTelligence platform, and providing on-going field-based practice education, development solutions, clinical staff training, and customer support.

**Responsibilities**:
Support customers that wish to grow and develop their practices leveraging our Plus program and our eyeTelligence technology platform in the assigned territory to achieve or exceed sales revenue targets.

On-board and mentor new customers while providing ongoing clinical support, practice education and staff training of tenured accounts.

Contribute to the increased usage of Bausch + Lomb products while influencing the development of our customers business.

Collaborate across departments (Surgical Sales, Training, Marketing) to assist in designing or developing programs that align with business strategies and lead to performance improvement.

Coordinate schedule with sales manager and territory managers and implement customer calls. Manage and maintain schedules and itineraries.

Conduct quarterly business reviews with premium customers to discuss the past quarter performance and to set goals for the coming quarter.

Leverage company’s marketing alliances to help our customers utilize technologies (i.e., diagnostics) to enhance patient communications and IOL selection.

Participate in regional team conference calls or webinars to relay information and/or explore additional clinical topics.

Collaborate with Regional Business Directors and other regional roles to teach best practices, understand and provide resources, troubleshoot situations, and resolve conflict to achieve sales objectives.

Build professional and technical knowledge by engaging with customers, attending scientific conferences, training and educational workshops.

Provide leadership and deliver messaging on a regional level that is consistent with the vision of Bausch + Lomb Surgical and echoes the corporate mission statement.

**Qualifications**:
Bachelor’s degree or similar training, preferably in science, medical/clinical, business, or a related field

Excellent customer relationships and ability to communicate effectively with healthcare professionals

Strong interpersonal skills and professional demeanor

Ability to travel up to 60% of the time

Effective problem solving and troubleshooting skills

Excellent organizational skills and ability to prioritize under pressure

Ability to manage multiple tasks simultaneously

Proven leadership qualities

Exhibit resourcefulness and accountability

**This position may be available in the following locations**: US - Remote

As required by Colorado’s Salary Transparency Law, Bausch + Lomb provides a good faith minimum and maximum salary range of compensation for roles that can or will be performed, in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For Colorado, the range of starting annual base pay for this role is $90k - $115k.

As required by New York City’s salary transparency provisions of the New York City Human Rights Law, Bausch + Lomb provides a good faith minimum and maximum salary range of compensation for roles that can or will be performed, in New York City. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For New York City, the range of starting annual base pay for this role is $90k - $115k.

As required by California's Salary Transparency Law, Bausch + Lomb provides a good faith minimum and maximum salary range of compensation for roles that can or will be performed, in California. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For C

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