Central Intake Coordinator

2 weeks ago

Chicopee, United States Mental Health Association Inc Full time

MHA is hiring immediately for a Central Intake Coordinator. The Central Intake Coordinator will be an experienced customer service professional, skilled in providing a friendly, professional greeting to individuals seeking various forms of behavioral health services. Experience utilizing electronic health record system, proficient in computer systems, and insurance eligibility verification.

**Central Intake Coordinator Essential Job Functions**
- Working collaboratively with individuals and community referral sources seeking services.
- Registering new individuals into the electronic health record.
- Verifying insurance eligibility, scheduling first appointment.
- Maintaining waitlist
- Working in tandem with fiscal, administrative, fiscal and program teams

**Central Intake Coordinator Qualifications**:
Education and Work experience: Associate’s degree or equivalent experience required. Office and or data entry experience is necessary. Bi-lingual Spanish a plus.

Required Qualifications: Strong verbal and written communications skills; accuracy in work and communication; demonstration of excellent computer skills including the ability to work independently in Microsoft Outlook, Word, Excel, Publisher and Power Point and other specialized data bases; ability to maintain confidentiality of information, ability to read, analyze and interpret information; keep systems organized and work cooperatively with variety of staff.
- EEOC Statement: MHA Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, MHA Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training._

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