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Central Intake

4 months ago

Chicopee, United States Mental Health Association - Western MA Full time

MHA is hiring immediately for a Central Intake Coordinator. The Central Intake Coordinator will be an experienced customer service professional, skilled in providing a friendly, professional greeting to individuals seeking various forms of behavioral health services. Experience utilizing electronic health record system, proficient in computer systems, and insurance eligibility verification.

**Requirements**:
**Central Intake Coordinator Essential Job Functions**
- Working collaboratively with individuals and community referral sources seeking services.
- Registering new individuals into the electronic health record.
- Verifying insurance eligibility, scheduling first appointment.
- Maintaining waitlist
- Working in tandem with fiscal, administrative, fiscal and program teams

**Central Intake Coordinator Requirements**:
Associate’s degree or equivalent experience required.

Office and or data entry experience is necessary.

Bi-lingual Spanish a plus.

Required Qualifications: Strong verbal and written communications skills; accuracy in work and communication; demonstration of excellent computer skills including the ability to work independently in Microsoft Outlook, Word, Excel, Publisher and Power Point and other specialized data bases; ability to maintain confidentiality of information, ability to read, analyze and interpret information; keep systems organized and work cooperatively with variety of staff.

**Benefits**
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (403B, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Long Term Disability