Member Services Associate

2 weeks ago


Boston, United States Massachusetts General Hospital(MGH) Full time

**Member Services Associate / Clubs at Charles River / Per diem**
- (3288918)
- The Member Services Representative is the “concierge” of the club. They provide good customer service to all members and their guests by exceptional communication skills as well as a friendly and outgoing personality. The Member Service Representative is an informational resource to all members, guests, and prospective members. This important position must possess general computer skills, a good telephone manner, and a professional attitude toward the general public.
- Responsibilities include but are not limited to:

- Member check-in
- Member bookings and group fitness class reservations.
- Greeting members, guests and prospective members in a professional manner.
- Being an “informational resource” for members.
- Club Tours
- Administrative tasks such as processing data input, copying information forms, replenishing front desk supplies, etc.
- Process sales for all membership and club programs and services.
- All other tasks directed by management.
- Use of POS system/cash register
- Use of MindBody, Internet based Membership Program
- Answering busy telephone lines.
- Club opening and closing procedures
- 1 year in a customer service position.
- High school diploma or GED
- General Computer skills - Internet based programs, Microsoft Word, Excel, Outlook.
- Use of POS/ cash register systems.
- Multi-tasking at any given time.

General Computer skills - Internet based programs, Microsoft Word, Excel, Outlook.

Professional phone skills.

Cash out POS/cash register system.

Working Conditions:
The Member Service Representative is stationed at the Member Services Desk in the Front Entrance. It is the area in which the member will be entering and exiting the building.

Schedule:
Looking for some early morning shifts starting at 5:15am

**EEO Statement**

**Primary Location** MA-Boston-MGH Main Campus

**Work Locations** MGH Main Campus 55 Fruit Street Boston 02114

**Job** Admin/Clerical/CustService-Other

**Organization** Massachusetts General Hospital(MGH)

**Schedule** Per Diem

**Standard Hours** 1

**Shift** Day Job

**Posted Shift Description** Looking for some early morning shifts starting at 5:15am

**Employee Status** Regular

**Recruiting Department** MGH Clubs at Charles River Park

**Job Posting** May 14, 2024



  • Boston, United States Federal Home Loan Bank of Boston Full time

    Member Funding Associate Location: Boston Job Code: 399 # of openings: 1 Description The Federal Home Loan Bank of Boston is a leading provider of wholesale funding for housing and community finance in New England serving more than 420 financial institutions across the region. The Federal Home Loan Bank of Boston is committed to making New England a better...


  • Boston, United States Massachusetts General Hospital Full time

    The Member Services Representative is the "concierge" of the club. They provide good customer service to all members and their guests by exceptional communication skills as well as a friendly and outgoing personality. The Member Service Representativ Member Services, Member Service, Associate, Per Diem, Internet, Customer Service, Retail, Healthcare


  • Boston, United States Massachusetts General Hospital Full time

    Member Services Associate / Clubs at Charles River / Per diem-(3288918) Description The Member Services Representative is the “concierge” of the club. They provide good customer service to all members and their guests by exceptional communication skills as well as a friendly and outgoing personality. The Member Service Representative is an...


  • Boston, MA, United States Federal Home Loan Bank of Boston Full time

    Member Funding Associate Location: Boston Job Code: 399# of openings: 1 Description The Federal Home Loan Bank of Boston is a leading provider of wholesale funding for housing and community finance in New England serving more than 420 financial institutions across the region. The Federal Home Loan Bank of Boston is committed to making New England a better...


  • Boston, United States Mass Bay Credit Union Full time

    Choosing Mass Bay Credit Union means choosing to be part of a community that cares about each other and about you. Primary Function: Under the supervision of the Supervisor and the Department Manager, provides a consistently high level of quality service to members and provides accuracy in transactions. Performs a variety of member-service functions in...


  • Boston, United States Mass Bay Credit Union Full time

    Job DescriptionJob DescriptionChoosing Mass Bay Credit Union means choosing to be part of a community that cares about each other and about you. Primary Function:Under the supervision of the Supervisor and the Department Manager, provides a consistently high level of quality service to members and provides accuracy in transactions. Performs a variety of...


  • Boston, United States Planet Fitness Full time

    Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.  Essential Duties and Responsibilities  Greet members, prospective members and guests, providing exceptional customer service. ...


  • Boston, United States Tremont Credit Union Full time

    Job Summary Under the direction of the Branch Manager, interact with and serve our membership in account opening, transaction processing, deposit and loan product referrals, and other member needs and services. Work cooperatively with colleagues and management to achieve TCU's strategic goals and objectives. Adhere strictly to all BSA/AML/OFAC and security...


  • Boston, United States Tremont Credit Union Full time

    Job Summary Under the direction of the Branch Manager, interact with and serve our membership in account opening, transaction processing, deposit and loan product referrals, and other member needs and services. Work cooperatively with colleagues and management to achieve TCU's strategic goals and objectives. Adhere strictly to all BSA/AML/OFAC and security...

  • Data Associate

    1 day ago


    Boston, United States Shawmut Services Full time

    **About Revolution Field Strategies** **Revolution Field Strategies (RFS) is a full-service strategic planning, organizing, and grassroots mobilization firm that leads successful canvassing, voter registration, relational organizing, and signature gathering programs throughout the country. We are a people-first company with a mission to provide...


  • Boston, United States Commonwealth Care Alliance Full time

    Why This Role is Important to Us Under the supervision of the Member Services Manager, Supervisor, Member Services provides leadership for, and direct supervision of, the Member Services Representatives to ensure that accurate, prompt, and courteous service is provided in response to written and telephonic inquiries, from members, members’...


  • Boston, United States City of Boston Massachusetts Full time

    The Boston Retirement Board seeks to provide accurate, timely and consistent guidance and benefits to its members. Reporting to the Manger of Member Services and in accordance with performance indicators such as quality of service and productivity, p Member Service, Representative, Member Services, Customer Service, Retail, Retirement, Transaction


  • Boston, United States Mass Bay Credit Union Full time

    **Choosing Mass Bay Credit Union means choosing to be part of a community that cares about each other and about you.** **Primary Function**: Under the supervision of the Supervisor and the Department Manager, provides a consistently high level of quality service to members and provides accuracy in transactions. Performs a variety of member-service functions...


  • Boston, United States Canadian Imperial Bank of Commerce Full time

    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and...


  • Boston, United States Suffolk University Full time

    Description Suffolk University is pleased to announce recruitment for an Associate Director/Counseling Services within Counseling, Health & Wellness, an integrated student health center providing counseling, medical, and wellness education services to a diverse population of undergraduate, law, and graduate students. The Associate Director/Counseling...


  • Boston, United States Sweetgreen Full time

    A Healthier Future Starts With You: As a Service Team Member, you will be an ambassador for our mission: building healthier communities by connecting people to real food. You will be empowered to create the best experience for our guests! When you join sweetgreen, you are joining our movement of rewriting the future of fast food. And you won't just grow...


  • Boston, United States CIBC Full time

    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and...


  • Boston, United States Partners Healthcare System Full time

    As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty...


  • Boston, United States Tremont Credit Union Full time

    Job Summary Under the direction of the Branch Manager, interact with and serve our membership in account opening, transaction processing, deposit and loan product referrals, and other member needs and services. Provide UMSRs with guidance on transaction limits and provide overrides as appropriate. Work cooperatively with colleagues and management to achieve...


  • Boston, United States Cerity Partners Full time

    Job DetailsLevelExperiencedJob LocationBoston Area Office - Boston, MAJob CategoryFinanceThe Client Service Operations Associate will provide centralized operational support for our clients. The Associate will work directly with Advisors and the client service teams and be responsible for opening and maintaining accounts and serving the day-to-day...