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Customer Service Representative

4 months ago

Tucson, United States ACS - Air Conditioning Services Full time

**Primary Job Function**: In this role, you will provide customer service over a multi-line telephone, schedule field technicians, and manage service invoices and maintenance agreements. Maintain customer database with current information. Clear and concise communications with department managers, employees, and customers.

**Work Schedule**: Monday - Friday: 7:30 am - 4:30 pm

**Pay**: $16.00 to $18.00 an hour, depending on experience

**Benefits**: Medical (50% paid for by the employer), Dental, Paid Vacation, Paid Holidays, 401K

**What We're Looking For**:

- Minimum of 2 years of administrative experience
- Strong written and verbal communication skills
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Knowledge of dispatching software is preferred
- Excellent prioritization and organizational skills
- High attention to detail with a commitment to follow through
- Ability to thrive in a fast-paced environment
- Familiarity with the geographical service area and map reading skills