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Customer Service Representative

3 months ago


Tucson, United States AlphaGraphics - US153 Full time
Job DescriptionJob DescriptionBenefits:
  • Employee discounts
  • Paid time off
  • Training & development

Join Our Team in Tucson, Arizona


Position Available: Customer Service Representative (CSR)


Are you ready to join a dynamic team? We're expanding and looking for a dedicated Customer Service Representative (CSR) to join us full-time in Tucson, Arizona. At our company, we value collaboration, creativity, and delivering exceptional service to our customers.

Perks and Benefits:


  • Competitive Compensation
  • Flexible Scheduling
  • Supportive Team Environment with a focus on hard work, collaboration, creativity, fun, and laughter
  • Opportunities for Career Development
Job Description: As a Customer Service Representative (CSR), you will play a crucial role in maintaining positive relationships with our customers. You'll ensure their needs are met in a timely and collaborative manner. Your responsibilities will include:

  • Serving as the primary internal representative of our organization
  • Demonstrating attention to detail and organizational skills
  • Providing expertise on our products, services, and capabilities to customers
  • Communicating customer requirements to the support team according to company policies
  • Handling phone calls, emails, customer inquiries, orders, in person or over the phone
  • Determining service charges, collecting deposits
  • Proactively engaging potential customers by answering questions and promoting additional products and services
Role Qualifications:


  • Previous experience in conducting customer needs assessments and maintaining high service quality standards
  • Strong Computer Skills with Software programs a plus
  • Ability to build strong relationships with customers and teammates
  • Excellent written and verbal communication skills
  • A passion for helping people and finding solutions for customers
  • Strong critical thinking skills to evaluate and solve problems effectively
About Us: AlphaGraphics is a leader in the Printing, Design, and Marketing industries. Our mission is to partner with small businesses and consumers, providing them with high-quality solutions that simplify their lives and improve their business.

If you're ready to contribute to a fast-paced, passionate team and make a difference in a local business, apply today

How to Apply: Send your resume to Jill.Spires@alphagraphics.com

Join us at AlphaGraphics and be part of our journey to success