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Sales Clerk/cashier

3 months ago

Stroudsburg, United States Earthlight Natural Foods Full time

_**IN ORDER TO BE CONSIDERED FOR THIS POSITION, YOU MUST SUBMIT A COMPLETED EARTHLIGHT JOB APPLICATION. PLEASE EMAIL US DIRECTLY TO OBTAIN AN APPLICATION**:_
**OR**
**DOWNLOAD IT AT THIS LINK**:bit.ly/EarthlightApplication

**Position**:Front End Clerk

**Reports to**: Front End Manager

**Purpose**:Checks out customer purchases, assists with receiving, stocking and display of product as needed, maintains department cleanliness, registers community room class participants, and provides customer service.

**POSITION RESPONSIBILITIES**
- Greets each customer. Provides friendly, knowledgeable, and prompt service.
- Checks out customer purchases accurately, efficiently.
- Maintains consistent cash accuracy according to store policy.
- Works with team to complete daily checklist duties.
- Trains other staff as needed.
- Efficiently bags groceries for customers while maintaining product integrity, calls for bagging assistance as needed.
- Stocks, rotates, merchandises and faces product as needed according to individual department procedures.
- Assists in other departments as needed.

**GENERAL RESPONSIBILITIES**:
**Customer Service**
- Knows and adheres to quality standards for customer service as outlined by management and owners.
- Adheres to all guidelines around product recommendation and information.
- Assists in any other departments as needed.

**Communication**
- Communicates openly and honestly with all others in the organization.
- Communicates respectfully at all times.
- Does not expose customers to internal disagreements.
- Resolves conflicts respectfully and in a timely manner, asks for assistance from appropriate supervisor as needed.

**Mission Integration**
- Knows and promotes Earthlight Natural Foods' principles.
- Understands Earthlight's Mission and Values.
- Knows Earthlight's history.
- Gains and shares natural foods knowledge, continually accesses new information.
- Communicates needs and problems promptly and efficiently.
- Operates with a sense of teamwork; incorporates into daily job.

**Personal Effectiveness**
- Availability meets the needs of the department for scheduling purposes.
- Reports to work for scheduled shifts, on-time and appropriately uniformed.
- Accepts and offers feedback and suggestions openly and respectfully.
- Accepts direction willingly and follows through with delegated tasks.
- Learns and adapts to new tasks or situations quickly and cooperatively.
- Maintains job-related confidentiality.
- Takes initiative to identify, report, and resolve problems before they escalate.
- Provides a positive model for co-workers.

**TECHNICAL SKILLS**:
**Quality of Work**
- Understands technical requirements of job, applies technical knowledge consistently.
- Performs tasks accurately and efficiently, free from errors.
- Performs all tasks according to department procedure.

**Quantity of Work**
- Performs tasks consistently at an acceptable rate as outlined by department supervisor.
- Organizes tasks efficiently, maintains focus and stays productive.
- Achieves established goals and expected results for the department.

**Physical Demands**
- Required frequently: standing, walking, kneeling, squatting, bending, reaching, repetitive hand and wrist movement and lifting up to 30 lbs.

**ESSENTIAL SKILLS AND EXPERIENCE**:

- Ability to lift up to 30 lbs.
- Ability to prioritize work tasks, multi-task, and maintain focus.
- Ability to communicate effectively with people from diverse backgrounds.
- Ability to efficiently research information on the internet for customers.

**DESIRED SKILLS AND EXPERIENCE**:

- Previous customer service experience.
Experience or interest in natural foods

**Job Types**: Full-time, Part-time

Pay: $12.00 - $14.00 per hour

**Benefits**:

- Employee discount
- Paid time off

Shift:

- 8 hour shift

Weekly day range:

- Monday to Friday
- Weekends as needed

**Experience**:

- Customer Service: 1 year (preferred)

Work Location: In person