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Lead Sales Associate

3 months ago

East Stroudsburg, Pennsylvania, United States Dollar General Full time

About the Role

The Lead Sales Associate is a key member of the store team, responsible for providing exceptional customer service and leading by example. As a sales associate with a leadership role, you will be responsible for assisting customers, operating a cash register, stocking and recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Manager to maximize store profitability and customer satisfaction.

Key Responsibilities

  • Provide superior customer service, greeting and assisting customers in a timely and professional manner.
  • Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
  • Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise; stock merchandise, restock and rotate merchandise on shelves, and build merchandise displays.
  • Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.
  • Assist in implementation and maintenance of planograms.
  • Open and close the store under specific direction of the Store Manager.
  • Perform additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence.

Requirements

  • Effective interpersonal and oral communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow planogram and merchandise presentation guides.
  • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
  • Ability to perform cash register functions.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Knowledge of cash handling procedures including cashier accountability and deposit control.
  • Ability to drive own vehicle to the bank to deposit money.

Working Conditions

  • Frequent walking and standing.
  • Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise.
  • Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers.
  • Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
  • Occasional climbing (using step ladder) up to heights of six feet.
  • Fast-paced environment; moderate noise level.
  • Occasional exposure to outside weather conditions.
  • Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.