Director of Catering

2 weeks ago

Saratoga Springs, United States Brookmere Hotel Clover Restaurant & Bar Full time

The Brookmere Hotel and Clover Restaurant & Bar, opening in November 2024, is actively searching for a passionate, organized, and results-driven Director of Catering to lead our team of hospitality professionals.

The Brookmere Hotel and Clover Restaurant & Bar, managed by Hay Creek Hotels, is a major development project in Saratoga Springs, New York, situated just a mile from the Saratoga Racetrack and abutting Saratoga National Golf Course. The 10-acre site formerly known as Longfellows Hotel, Restaurant, and Conference Center will be raised and built upon, creating a home for the new 88-room upper-upscale hotel, full service restaurant and bar with seasonal outdoor porch, spa, banquet facility with 6,000 sq.ft. of meeting and event space, and private access to Lake Lonely. Bonacio Construction leads the development, partnered with Hay Creek Hotels as managing partners. The property is currently projected to open in November 2024.

Salary $75-85k, based on experience.

**Job Summary**:

- Solicit hotel room, party/banquet/event catering business. Negotiates rates for all corporate group and catering with potential clients. Visits or calls on past and prospective customers to solicit bookings.
- Produces annual marketing plan and develops aggressive long and short-range sales objectives and promotional programs based on past sales projections and accomplishments.
- Meets with operational managers and supervisors regularly to plan and coordinate efforts for scheduled functions to ensure the efficient execution of the event, and that it adheres to customer guidelines. Manges BEO Meetings weekly.
- Formulates contract and solely negotiates all specified event details concerning upcoming engagements.
- Direct the solicitation efforts of the catering department through effective oral and written communication while adhering to rate, date and space commitments for social group room sales within the hotel.
- Conducts offsite and onsite sales visits according to HCH operating standards.
- Prepares arrangements with customers for group functions, that are booked in person, via telephone or by correspondence. Obtains all pertinent information concerning the event, such as size of party, menu and schedule of event, AV needs, etc.
- Develops detailed Banquet Event Orders according to client requests. Assist operations managers in successfully executing BEO details.
- Direct and manage all social group, and catering/banquet sales and activities to maximize revenue for the hotel.
- Compile and/or direct the preparation of reports including annual and monthly forecast, social booking pace report, etc.
- Attend and represent the hotel at selected wedding trade shows or necessary community events.
- Coordinate ongoing research of the wedding and social industry to detect market trends and related information for development of new marketing strategies.
- Develop and conduct persuasive verbal sales presentations to prospective clients.
- Prepares in collaboration with DOSM sales and marketing plan and execute plans as outlined.
- Maintain tracking system through sales system to ensure all client information and potential bookings and prospecting calls is documented.
- Adheres to social group rates, room blocks, and catering deployment strategies through review of competitive data, demand analysis and mix management.
- Communicate and coordinate with front office manager, group bookings, room blocks, rooming lists and billing procedures.
- Attend weekly BEO Meetings and other scheduled meetings and training sessions.

**About Hay Creek Hotels**:
Founded in 2005, Hay Creek Hotels was created specifically to combine the intimacy of a boutique hotel with world-class cuisine, cutting-edge technology, unparalleled guest service and the exclusive amenities of a luxury inn. At Hay Creek Hotels, our passion is to pioneer superior service and inspire excitement within the small, independent hotel sector: to 'Delight & Surprise' our guests every day. These values are driven by the idea that the best hotels and restaurants are the ones that draw on the spirit, culture and character of their locales. From meticulously renovated historic properties to exciting new-build hotels, we offer some of the most unique and interesting lodging and dining destinations in the United States. Our hotels and resorts are designed to reflect their respective neighborhoods and serve as good neighbors by participating in community events and causes. Through environmentally responsible design and day-to-day management, we adhere to best practices for sustainable operations at every location.

Bringing a hyper-local focus to the hotel dining experience, the restaurants in the Hay Creek Hotels collection form deep connections with respected local farms and providers. Our chefs seamlessly integrate their regions’ finest meats, seafood and produce with contemporary cooking styles and flavors. Each Hay Creek restaurant is distinguished by sophisticated yet cas

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